Bravoz Entertainment Center - Jacksonville, Florida

Gator ?. D. A.

I was annoyed earlier but overall it’s a cool place. Most of the staff is really nice. They’re willing to refund money on cards when machines don’t work which is really nice.

Games are overpriced tho.. $1.50-$5 for maybe 1-2 minutes of playtime is craazy. I’d probably end up spending more if the games were a bit cheaper. The laser tag is cool and everything is pretty clean. Lots of snacks and drink options too.

PS my review earlier was very Karen-like and I apologize 🙁

Maria P.

What a fantastic location to hold a birthday party. The kids have so many choices to play together, like laser tag , obstacle courses or the trampoline area. I loved that we were not rushed in and out of the place either. One hour in the party room was more than enough to get the group together. Feed them cut the cake open presents, etc. And then back to playtime. My son Connor had such a great day celebrating his 12th birthday with his friends.
Bravoz staff members are courteous, efficient, responsive. Excellent customer service..
Special thanks to Ciera and Finleigh, Who did a fantastic job, Paid attention to all the details, Ciera was on top of everything during our time in the party room.
Also, I loved hanging out with the other parents in the restaurant area, where they had different appetizers, like wings, beers, pretzels. It was a good time.
I love that Bravoz is spacious, clean, (not crazy loud and cramped like Urban Air) and from the restaurant area you can see just about every area of the place so it’s easy to keep an eye on the kids. Keep up the good work!

Ursula G.

The party was great. Maddy our party host went above and beyond to assist. I decided to upgrade my party after all guest had already dispersed, she attentively and without hesitation ensured all party guests received the correct armband without any issues. The manager, sorry I didn't get her name was phenomenal to ensure and explain the upgrade and provided prompt assistance. Others who also helped with checking us in were great. All staff were very professional and courteous and our party experiences were awesome.

Taylor D.

Had my son’s 6th bday party here this past weekend and had an absolute blast! Such a simple process, show up and party! Customer service from every employee was top tier from start to finish. Our party host was so kind and professional even being just a 6 year olds party.
Would definitely book again and recommend!

Kiara R.

We hosted my six-year-old son’s birthday party here and it was such a seamless process from the beginning booking all the way up until paying for the check they everything much easier than previous birthday parties. The kids had a great time, the adults had a chance to get some drinks, and everyone was happy. Their pizza and wings tasted great. I received mixed opinions about parents feeling the need to decorate the party room, but I feel them having those guidelines makes everything that much easier. I’ve recommended Bravoz probably 10 times in the past couple of days. They even have military discount!

T J.

Bad experience. Employees too busy talking to each other and not paying attention to customers and then being told they couldn't do a ride even though we paid for The All Day Play Pass, 2nd time this has happened. Bad training or lazy Employees.
Edit: now I wish I could give 0 stars. I asked my child what his favorite thing to do is. He said the Leap of Faith but was told by the female incompetent employee, he was only allowed to do it 4 times and that's it for the day. There was 0 people waiting he said and it does say anything about that anywhere. Can't hire good people any more especially incompetent kids. Ridiculous. The female employee at the Leap of Faith/Rockwall just want to talk to the female employee at the Foam Pit.

Kathie W.

My granddaughter had a wonderful time at Bravoz. She enjoyed the jumps, hoops, bowling, arcade. It was reasonably priced. Service was quick.

Cassandra D.

This is the best trampoline park I’ve ever taken my son too. It’s so clean , a lot of activities for all ages. The staff is so polite and sweet. We have been here 5 hrs. And my son does not want to go LOL!!! Definitely a TOP PICK for future family fun nights 😎