U-Haul Moving & Storage at Mission Ave - Escondido, California

Jacqueline K.

Very easy check in and out. Explanation of the rental was clear. Drop off was easy. The truck was easier to drive than I thought and there were so many great directions on the app and on the visor.

Jeremy M.

Ryan went above and beyond to get me specific parts that I needed to have same-day. He not only found me the right parts, he also informed me that the initial products I was looking to purchase could possibly void my vehicle's electrical warranty. Phew! 😅 Thanks again, Ryan, for your excellent customer service and expertise!

Peter A.

My U-Haul truck broke down and was towed to this facility to give me a new truck and unpack the contents of my current truck to the new one. Pete facilitated the resolution of giving me another truck, checking on me to ensure I was not stressed out by the circumstance and did everything in his power to make sure I was back on the road as soon as possible in a reliable vehicle. His customer service is a class act along with his staff.

Mr. A.

Made the 40 minute drive out here to get a hitch installed. I initially ordered and made the appointment online. Showed up for the appointment and was greeted immediately by James upon pulling up. James had everything ready for install, unboxed and ready to mount. But one look at me and the vehicle, he suggested a different hitch than the one ordered only it would take a another trip back since it come direct from the manufacturer. I trusted James and it paid off after waiting the 2 days for the new hitch to arrive.

James did a flawless install, custom I would say since he made really detailed cuts on the plastic surrounding the receiver. Looks like it came from the factory even better.

Everyone else here, at least the day I was in, were very friendly and even offered an ice cold bottle of water on a very hot day. James is the real deal. If you need a hitch, make the drive and go see him. 5-stars all the way!

Paul B.

U-Haul's 12' two-axle trailer was fully loaded for a 1,000+ trip. It towed very smooth and straight. No issues; No surprises.

Robert M.

The general manager Pete Rivera, is a Awesome Man! The gentleman repaired my lock on my unit and was very professional and knowledgeable and friendly!! I sincerely appreciate this good Man being here at this location!!! Thank you Pete.

donatella G.

Worst experience of renting in my entire life. I will never rent from these people again and all my friends will know about this they charged me an extra $25 for a little bit of dust hardly noticeable in the bed of the truck the truck was swept out prior to dropping it off yet just a little bit of dust cost me 25 extra dollars added to the bill just like any other California scam to make extra money I will never be doing business with them again let me repeat never again .

Summer H.

I would definitely recommend this location to anyone that would ask if I know the best U-Haul location or the best place to get a truck for rent this location in mission Avenue is by far way beyond any other facility that I have been to and I’ve rented a lot of U-Haul trucks, this facility is always kind informative they’re on top of their game. Their vehicles are always ready to go. Your reservations are always on point and I love all the staff. I would highly recommend. !!!