The Sinclair, Autograph Collection - Fort Worth, Texas

Chris G.

The Valet Service At Sinclair was especially great. Nunez did a fantastic job and displayed the highest level of professionalism when handling my vehicle. The showers in the hotel were amazing and the lobby always smelled great! There is nothing I could|complain about for the price I paid for this hotel. Highly recommend.||- Chris G

Sheda39

Well located in walkable downtown Fort Worth in an old building with the vintage cool factor. Valet and reception were efficient and friendly with a welcome glass of sparkling wine at check-in. King room was fairly small and not well lit. All lights and window coverings are operated by touch screens. Ours had glitches operating the shades/drapes. Bathroom lights took a couple of touch screens to access, tricky in the middle of the night. Bathroom and shower were good-sized but not well lit for makeup/shaving (luckily I had a lighted makeup mirror). Our safe was inoperable, which they tried to fix but couldn’t. A/C was super loud, and housekeeping didn’t come till 5 p.m. one night and 7:30pm another night and not until I asked. We had a nice city view but extremely noisy at night with music blaring from party buses and cars racing/doing donuts every midnight. All that said, the bed was comfortable, the staff friendly, the location was great, and The Wicked Butcher restaurant is good, but we won’t stay there again.

Mea R.

The showers were the BEST!! Music on the mirror was amazing! Beds were so comfy felt like a cloud. The valet people are 10/10 SWEETEST people you will ever meet so kind, funny, and friendly!! Tip them if you can they deserve it all! The best hotel ever!

Keetra P.

Housekeeping steals. An article of clothing came up missing. I spoke to the staff about it and they were not helpful at all. I asked for a number for corporate and they gave me the run around and the number I was given was not to corporate. I stayed here last month for almost a week(M-F) since I took my daughter on a trip for Spring Break. This was my 2nd time to stay here. The 1st time I had no issues. The hotel is NICE. Smells nice when you walk in. The room was nice. Breakfast at their restaurant is delicious.

This experience was so disappointing and unfortunate this last time. I was going to stay at 1 of their hotels when I travel to another state for summer vacation, but not now. The valet took too long to bring my car and made me late getting somewhere. The person at the front desk gave me wrong information about something. I’m not even listing everything that w as wrong. I definitely will be staying somewhere else next time.

S M.

Very nice hotel in Fort Worth, Texas. We were in town to see Rascal Flats for our 35th anniversary. The room was lovely. Smart room controls were easy to operate!! Great shower! |Our valet, NUNES was nice and very helpful! We will stay here again!

Tiffany D.

This hotel was awesome. The bathroom mirror has a built in screen with music which is a nice touch for a hotel. You can check the weather and explore the area with eas having this feature. The bathroom also has cool lighting in the shower the colors can be changed with the touch of a button. The show has three shower head options that can be switched with the electronic controls as well. The room also has all electronic keypads to control the lights and shades with multiple different modes. The bed and bedding was nice quality super comfortable. Nice large TV. Nice pullout fridge with ample space and the coffee maker gave the option to choose espresso or regular coffee. Getting glass coffee cups is a nice touch to the regular disposable ones. Nice downtown area with multiple food options. Parking on the street was available. Paying meter parking was a good alternative to valet parking. Overall great hotel. One of my favorite Marriott hotels. Will definitely consider staying again if in the future.

Dillon P.

Update - finally got a call from assistant GM turns out the manager I spoke with Sunday right after the issue could have initiated the refund herself with Expedia. Refund was issued, no further communication from the site or offers. I’m not one for wanting a bunch of free stuff, but a weekend stay would have been nice to actually experience the hotel we were looking forward to. At least the refund was resolved

We booked this hotel a couple of months ago for our wedding night on March 8. We arrived to check in and they had given our room away and decided to give us a smaller room with a queen bed. We had asked why this occurred. They did not have an answer for us, except that they purposely overbook and ours had been given away. We asked that someone else be downgraded and we get upgraded due to the inconvenience they refused.

We then had to go book a new hotel at a higher cost due to the last-minute booking

The next day I called wanting to be able to be refunded due to we did not even stay at the hotel the manager April approved this and said that as soon as Expedia would call, she would approve the refund. Expedia has called multiple times this week. I have also called a minimum of 10 times to reach a manager and my calls have been dodged or I am told they are unavailable each time

This has yet to be resolved. I will never recommend this hotel to anyone and/or to use Expedia again.

I’ve yet to receive to receive a call back from the hotel, and they have not yet answered calls or emails from Expedia to approve the refund

If this is not resolved as soon as possible, I will be reporting Expedia and the Sinclair to the BBB for poor business practice

Adam M.

Most comfy mattress of any hotel we have stayed in. The front desk staff were very helpful and were able to make suggestions on future trips in the area. The Wicked Butcher has amazing dinner and breakfast. We had the same Vallet (Nunas) who was very personable and took care of us the entire stay.