The Home Depot - Sherman, Texas

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 601 N Creek Dr, Sherman, TX 75092.
Phone: 9038913396.
Website: homedepot.com
Specialties: Home improvement store, Appliance store, Bathroom supply store, Cabinet store, Hardware store, Lighting store, Paint store, Rug store, Tool store, Window treatment store.
Other points of interest: Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Assembly service, Wi-Fi, Wi-Fi, Quick visit, Batteries, Checks, Credit cards, Debit cards, Credit cards.
Opinions: This company has 1773 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of The Home Depot

The Home Depot 601 N Creek Dr, Sherman, TX 75092

☎️9038913396

⏰ Open Hours of The Home Depot

Monday: 6 AM–10 PM
Tuesday: 6 AM–10 PM
Wednesday: 6 AM–10 PM
Thursday: 6 AM–10 PM
Friday: 6 AM–10 PM
Saturday: 6 AM–10 PM
Sunday: 8 AM–8 PM

The Home Depot, located at 601 N Creek Dr, Sherman, TX 75092, is a comprehensive home improvement retailer offering a vast selection of products and services designed to cater to both professional contractors and homeowners. Its phone number is 9038913396, and visitors can access more information and browse their offerings via their website: homedepot.com. This particular store in Sherman, Texas, has cultivated a significant presence within the community, becoming a go-to destination for a wide array of needs related to home renovation, maintenance, and decoration.

Store Specialties and Product Range

The Home Depot Sherman distinguishes itself through a remarkably diverse product portfolio. It operates as a dedicated appliance store, offering a selection of refrigerators, washers, dryers, and other essential kitchen and laundry appliances. Furthermore, it functions as a specialized bathroom supply store, providing fixtures, fittings, tiles, and accessories to facilitate bathroom renovations and upgrades. Customers seeking to remodel or update their kitchens and cabinets will find a comprehensive cabinet store, featuring a variety of styles, materials, and finishes.

Detailed Product Categories

Beyond these key areas, The Home Depot Sherman boasts several other specialized departments. Itâs a reliable hardware store, stocked with tools, fasteners, and supplies for various projects. For those focused on aesthetics, the lighting store provides an extensive selection of lighting fixtures, from chandeliers to LED bulbs. The paint store offers a broad range of paints, stains, and coatings in numerous colors and finishes. Homeowners looking to enhance the flooring of their homes will find a dedicated rug store, showcasing a variety of rugs in different sizes, materials, and designs. Finally, the tool store caters to both professional tradespeople and DIY enthusiasts, offering power tools, hand tools, and accessories. The window treatment store provides blinds, shades, and shutters, assisting customers in improving the privacy and energy efficiency of their homes.

Convenience and Services

Recognizing the demands of modern consumers, The Home Depot Sherman offers several convenient services. Curbside pickup is available, allowing customers to order online and retrieve their purchases without leaving the comfort of their vehicles. Delivery options are also provided, ensuring that products can be brought directly to the customerâs doorstep. For customers who prefer the in-store experience, in-store pickup is a readily available option. The store itself provides a comfortable and well-organized shopping environment, and onsite services, such as assembly assistance, further enhance the customer experience. Accessibility is a priority, with a wheelchair accessible entrance and wheelchair accessible parking lot ensuring that all customers can navigate the store with ease. Payment options are plentiful, accepting checks, credit cards, and debit cards. Additionally, the store provides batteries and offers an assembly service for certain items.

Customer Feedback and Operational Considerations

Based on customer feedback, The Home Depot Sherman generally receives positive reviews. The store consistently earns high marks for its helpful staff, particularly the employees working at the self-checkout lanes. However, some customers have expressed minor frustrations with the interaction between staff and customers, noting instances where assistance requests were met with confusion or a lack of knowledge. Despite these occasional challenges, the store maintains an average opinion of 4.2/5 stars on Google My Business, reflecting a generally satisfied customer base. The storeâs quick visit format and the availability of Wi-Fi contribute to a streamlined shopping experience. It also offers quick visit options, catering to customers needing specific items quickly. The store is equipped with Wi-Fi for customer convenience, and accepts checks and credit cards ensuring broad accessibility.

Contact Information and Location Details

The Home Depotâs Sherman location is strategically situated at 601 N Creek Dr, Sherman, TX 75092. Customers can easily reach the store by phone at 9038913396. The store's website, homedepot.com, provides detailed information about the storeâs hours of operation, product availability, and current promotions. The store is a vital resource for residents of Sherman and the surrounding area, providing a one-stop shop for all their home improvement needs.

👍 Reviews of The Home Depot

Kelsey A. J. S.

2/5

I love Home Depot, but I'd be fine if I never talked to Glenda in Pro Services again. I only heard a one-minute conversation, but she was very unpleasant and has no right to work in a customer service position.

Chris W.

4/5

Mostly a great place. The ladies at the self Checkout are always helpful. Still kind of weird how they have people walk around and ask if they can help and then act surprised if you ask them a question and say I don't work in this department let me wonder around with you and see if we can find someone. It happens every time. Never anyone. Still one up on the competition lately.

Katrina D. M.

5/5

I worked at this location years ago. The manager at the time had his favorites, and he would let you know if you weren't one of them.

I was at the garden section one day helping a customer. She was describing a product, so I pulled out my phone to try to find it on the website. I then heard the Manager's voice yell across the garden center "Katrina, are you on your phone?" The customer gave him a disgusting look. Even the other employees were embarrassed by his behavior. He then spent the next hour watching my every move. He even told my supervisor that I wasn't offering the Home Depot credit card to customers, which wasn't true.

I'm giving this review 5 stars because the employees I worked with were the best that store ever had. The young employees, including myself, graduated from college and moved on. I don't know if the other employees are still there. I don't know how the store has changed. Hopefully, there is a better management team.

jacob G.

1/5

Do not shop at Home Depot. The most poory laid out business in existance. Just wasted valuable time searching for pneumatic hoses. Of course, they aren't in the tools section. They are located 2 aisles over on the "fastener/lumber" aisle. Poor business model, poor customer service, horrible layout, and organization.

I will actively avoid shopping at The Home Depot and will actively encourage others to do the same.

Gin A.

4/5

Had a few helpful employees. Prices on so e of their electrical items were higher than some and on some parts they were cheaper. Had problems with my husband and my cash app card to be accepted for some reason. But finally got it to go through. The employee helping at the registers was helpful.

Martin R.

5/5

This is always my first go-to for home improvement and repair purchases. I often go in to look around but end up leaving with a small purchase. For high quality tools, garden items such as shrubs, trees, flowers, fertilizers and gravel, this is the place.

RL K.

1/5

I will always shop Lowe’s then Amazon…not Home Depot in Sherman. Beware of return policies that are changing….even if you have a contractor account…even if the item is still current….even if you ask for a manager to help you do a return since you originally spent so much money on a number of items and you need to return one small item….. Home Depot saying “corporate policy” to me is the final nail in the coffin lid.
Does corporate believe its customers should be “warned” really !! Apparently so since Home Depot prints “warned” on return receipts!!! Sherman, TX Lowe’s has always offered excellent customer service as compared to Home Depot’s not so available and not so friendly customer service in Sherman.
Update 11/5/24 found some nice people who work at Home Depot trying to help me, but they are pushing the self check so much that it literally took 15 minutes for me to purchase two items. What in the world is happening with computers etc. at Home Depot? How can you stand in a long line when all the shoppers are trying to cross you with their big carts?

Kay B.

1/5

On 11/2 our home flooded and we had to replace all flooring, laminate and carpet. Since we purchased carpet from HD in 2022, we wanted to replace with the same. We picked the carpet, set up the measurement schedule and then ordered the carpet. On 12/18 when it was installed, it was not what we had picked out. They swear that my husband changed the order, however, he didn't even know which display the carpet was chosen from, only gave the clerk the measure order which had the carpet on there. It was the same brand but NOT the same color. Even though they are insisting that we changed the color, they have no written documentation not video footage of such. They are not going to replace the carpet, which is several shades lighter than original choosing! (Almost white carpet with a black dog, how much sense does that make?) They have offered to split the cost of the carpet with us, which STILL doesn't solve our dilemma of the wrong color!

We have found this store to have a staff of people (when you can find someone to help you) who clearly do not care if we are customers or not! I have found most everyone we have spoken to, to be incompetent in their position and have hence engaged the corporate office to help facilitate this situation.

Bottom line: the staff is not helpful, they believe x-employees over customers, and they do not care if you are a customer or not! WILL NEVER BE A HOME DEPOT CUSTOMER AGAIN!

Photo is; carpet purchased in 22 on the right, what was installed in 24 on the left!