Public Storage - Citrus Heights, California

Carlito B.

I recently rented a locker space that had a special going. the special was that the second month was free. the first months rent was paid in full even thought it was around the 20th of the month. there was no bill due on the 1st but on the beginning of the next first an additional payment was required to continue access to the locker. thus the locker was cleared out prior to that day so no payment was due. all in all I paid for the first month as the special stated but did not receive the benefits of the free second month due to the way the payments were prorated. no credit of any sort was offered due to this inconvenience. I would think twice before renting and double check to ensure that any benefit you think you are to receive due to renting is actually received.

As a side note the staff, Breanna, is very helpful and courteous when asked for any type of assistance. However this matter being above her ability to resolve was unable to accommodate anything. This still did not detract from her being courteous and trying her best to see if something could be done. Now a days its far and in between that you get the excellent service qualities she (Breanna) provides.

Evee R.

Thank you to Breanna for always helping us with any questions we have. I come to this public storage because it was cheaper and more affordable then other public storages recently I have this Public Storage for about 56 months, but it went up and Brianna was trying to help me bring the price down since the market went up. I still have the Public Storage here and thankful that she helped me thank you Breanna!

Nuchena B.

This is far the best Public Storage to rent from!!! Breana lives up to the word “Customer Service!”She is always on point, courteous, and most of all helpful!!!!! If you are looking for a clean place to store your things with exceptional customer service, this is the place. Call or go in and ask for Breana.
I give this place 10 stars. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Karlene Z.

Brianna was very pleasant, efficient and made my day easy. And I really appreciated that..

Indoril N.

Decent place, but not accessible without electricity.

It's a decent place to store your things, in fair weather conditions. But as soon as the electricity goes out, not even employees have access to anything and you're locked out of your unit. A PIN pad is the only means to get to the units.

On October the 4th 2023, it turns out that this place had a power outage for about two or three days. An employee present that day, standing outside stated that it had been like that for two days. And I'm not sure when the power was restored. The employee didn't even have access to the side entrance. So even if your unit is outside you still can't get to your things.

I'm disappointed about the lack of foresight and backup access. I highly suggest you add a means of getting in the old fashioned way, namely key.

If you wish to have guaranteed access to your items don't store them here.

Joshua G.

Great, clean and easily accessible units at an affordable rate. And Bree provided terrific customer service and helped me with every little question I had! Highly recommend!!!!

Eduardo R.

Kendra, help me on getting my unit. My experience was second to none. Excellent customer service and attention to detail.

Jace B.

Got a unit here today and there were TURKEYS 🦃by the store! 😂 Breanna helped me sign up and purchase the unit quick and easy . This place is very affordable and clean over all good experience. 10/10