Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Introduction

Provident Credit Union's Redwood Shores Community Branch, situated at 210 Redwood Shores Parkway, Redwood City, CA 94065, offers a full range of financial services to its member-owners. This branch is part of Provident Credit Union, a not-for-profit, full-service financial institution serving individuals and businesses since 1950.

Main Services

• Membership: Join Provident as a member-owner to enjoy personalized service, great rates, and a community-focused approach to financial health.
• Checking Accounts: Offering various types of checking accounts to suit different needs, including free checking, interest-bearing checking, and youth accounts.
• Savings Accounts: Providing share savings accounts with competitive rates, as well as Christmas Club and vacation club accounts for saving up for specific goals.
• Term Share Certificates: Offering a range of certificate terms with fixed rates for those looking to save and earn interest with a guaranteed rate.
• Investing and Retirement: Providing investment services, including retirement planning, education savings, and managed portfolios through CUSO Financial Services.
• Online Banking: Convenient online banking services, including mobile banking, online transfers, and eStatements.
• Insurance: Offering various types of insurance through TruStage, including auto, home, life, and health insurance.
• Mortgages: Providing mortgage loans, including first-time homebuyer loans, jumbo loans, and home equity loans and lines of credit (HELOCs).
• Auto Loans: Offering new and used auto loans with competitive rates and flexible terms.

Location and Access

The Redwood Shores Community Branch is located in the heart of Redwood City, near the intersection of Redwood Shores Parkway and Seaport Boulevard. It is easily accessible from Highway 101 and the Redwood City Caltrain station. For those driving, there is ample free parking available in the branch's parking lot, with designated spaces for disabled individuals. Additionally, the branch is wheelchair accessible, with a ramp leading to the entrance.

Featured Characteristics

• Community Focus: The Redwood Shores Community Branch is deeply rooted in the local community, offering financial education workshops, supporting local schools, and donating to charities through Provident's Community Fund.
• ATM: A 24/7 Provident Credit Union ATM is available on-site for withdrawing cash, making deposits, and checking balances.
• Cash Advance: Members can obtain cash advances on their credit union loans or lines of credit at this branch.
• Financial Consultation: The branch offers financial consulting services to help members manage their money, plan for the future, and achieve their financial goals.

Practical Information

• Address: 210 Redwood Shores Parkway, Redwood City, CA 94065
• Phone: 650-591-7845
• Website: providentcu.org
• Hours: Monday-Thursday: 9:00 AM - 5:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 9:00 AM - 2:00 PM

Positive Aspects from Reviews

Some of the positive aspects mentioned in reviews include:

• Personalized service and knowledgeable staff
• Competitive rates and fees
• Convenient location and easy access
• Support for the local community
• Efficient and hassle-free transactions

These aspects contribute to the overall positive experience many members have when visiting the Redwood Shores Community Branch.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.