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PetDesk, LLC - San Diego, California

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 2044 First Ave., San Diego, CA 92101, United States.
Phone: 8447382778.
Website: petdesk.com
Specialties: Software company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, LGBTQ+ friendly, Transgender safe space.
Opinions: This company has 15 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of PetDesk, LLC

PetDesk, LLC 2044 First Ave., San Diego, CA 92101, United States

☎️8447382778

⏰ Open Hours of PetDesk, LLC

  • Monday: 8 am–5 pm
  • Tuesday: 8 am–5 pm
  • Wednesday: 8 am–5 pm
  • Thursday: 8 am–5 pm
  • Friday: 8 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Overview of PetDesk, LLC

PetDesk, LLC, located at Address: 2044 First Ave., San Diego, CA 92101, United States., has established itself as a notable player in the software industry, specifically catering to the pet care sector. With a phone number readily available at Phone: 8447382778, potential clients can easily reach out for assistance. Their official website, petdesk.com, serves as a comprehensive guide to their services and offerings.

Key Features and Location

PetDesk, LLC specializes in creating software solutions for pet professionals. This includes everything from appointment scheduling to customer communication tools, all tailored to streamline the operations of vet clinics and pet care businesses. A significant aspect of their business is their commitment to inclusivity and accessibility, as evidenced by their wheelchair-accessible car park and entrance, alongside their proud proclamation of being LGBTQ+ friendly and a safe space for transgender individuals. These features not only make PetDesk a welcoming place for all but also reflect their forward-thinking approach to business operations.

Customer Feedback and Reputation

The company's reputation is reflected in the glowing reviews found on Google My Business, with 15 testimonials shining a light on their exceptional customer service. One review highlights the urgency and efficiency with which their IT team resolved an account lockout issue, assuring a client they wouldn't lose their pet's records. This level of commitment to resolving problems swiftly and effectively is reason enough for anyone involved in the pet care industry to consider PetDesk's services. The average opinion on their reviews stands at a commendable 3.7/5, indicating a high level of satisfaction among their clientele.

Recommendation for Potential Clients

For anyone seeking software solutions that enhance the efficiency and inclusivity of their pet care services, PetDesk, LLC is certainly worth considering. Their accessible location in San Diego, combined with their exceptional customer service, makes them a standout choice. The company's dedication to supporting all members of the pet care community, coupled with their robust software offerings, positions them as a valuable partner for any vet or pet care business looking to improve their digital operations.

To take the next step towards leveraging PetDesk's expertise, interested parties are encouraged to explore their website at petdesk.com. Here, they can discover more about the services offered, read through the experiences of existing clients, and take advantage of the responsive customer support team ready to assist with any inquiries or concerns. Don't miss the opportunity to transform your pet care business with PetDesk's innovative software solutions. Contact them today to learn how they can make a difference for you.

👍 Reviews of PetDesk, LLC

PetDesk, LLC - San Diego, California
Sidrah N.
1/5

Sales associates continue to call despite us letting them know we currently do not have any interest in their services. When told so, they get an attitude and become rude. They call at least once a week after we have told them we do not have any interest in their services.

PetDesk, LLC - San Diego, California
Brandon D.
5/5

Customer service here is great. I got lock out my account and was scared I was going to lose all my dogs records but the ITs really helped me out and got me back in within a couple hours of reaching out to them. If your vet uses this I highly recommend checking it out

PetDesk, LLC - San Diego, California
Mark S.
1/5

So this company's sales approach is to call and say they have a new client who wants to book with your clinic. They then ask if you would be interested in their services. Then the "potential" new client calls and states that she really likes their service, and supposedly confirms or in our case books yet another appointment. When you tell the PetDesk representative that you are not interested in their service (which by the way is in no way unique and offered by a number of other companies) the rep responds with, "Let me get this right, your doctor doesn't want the clients we are going to bring him?" In the end you have set-up a client in your files who will never show for their appointment. The good news is that PetDesk offers a service to help you reduce your no-shows, so you could have that solution going for you. Stunningly unprofessional approach by a company which will need access to your practice management database.

PetDesk, LLC - San Diego, California
Rhonda W.
5/5

The Pet Desk app has been good, it helps me stay on top of my cats vet appointments and other details.

PetDesk, LLC - San Diego, California
Anon U.
1/5

Sales team calls our clinic repeatedly despite being asked numerous times to remove us from their list.

PetDesk, LLC - San Diego, California
Connor L.
1/5

Their hiring practices are extremely sketchy. There's even rumors that they tell their employees to give this place a good rating.

PetDesk, LLC - San Diego, California
Mel S.
1/5

horrible app.

PetDesk, LLC - San Diego, California
Justin V.
5/5

Love PetDesk. Amazing customer service and staff.

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