MD Now Urgent Care - Lady Lake - Lady Lake, Florida

Address: 805 Co Rd 466, Lady Lake, FL 32159.
Phone: 6749218.
Website: mymdnow.com
Specialties: Urgent care center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 1482 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of MD Now Urgent Care - Lady Lake

☎️6749218

⏰ Open Hours of MD Now Urgent Care - Lady Lake

Monday: 8 AM–8 PM
Tuesday: 8 AM–8 PM
Wednesday: 8 AM–8 PM
Thursday: 8 AM–8 PM
Friday: 8 AM–8 PM
Saturday: 8 AM–8 PM
Sunday: 8 AM–8 PM

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👍 Reviews of MD Now Urgent Care - Lady Lake

MD Now Urgent Care - Lady Lake - Lady Lake, Florida

Leon

3/5

They have a feature on their website that says they'll text you when it is time to come in....don't believe it. Said to get here at 1:39pm and I was 2 in line. Got here at 1:35pm. I've seen people leave. 3 other people have been called back. It is now 3:15pm and i'm still in the waiting room. Their estimate obviously wasn't even close. Also several people that were waiting have walked out.
On the other hand, the staff and the doctor were delightful. Once I got to see them they took care of me quickly and were very personable and friendly.
They just need to fix their system or have people call before going in.

Heath P.

1/5

Long story but must read. Backstory I'm 41 years old. I live in Thailand but I am here visiting my mom. I am staying with her while I'm here. She had a surgery planned about 2 weeks after my arrival. Almost a week in I developed a cough with phlegm. It continued and got pretty persistent. My mom fearing it might mess up her surgery if she got sick, we came here to get myself checked out and get any info she may need to tell her doctor before her surgery. I get signed in and after a short wait I am called back to the patient room and request my mom join so she can hear any info she might need. When I get to the room, the girl that brought me back gets my blood pressure and heart rate and tells me someone will be with me shortly. Not too long after that, a nurse in black scrubs walks in. After introducing herself she starts by verifying my date of birth. Then she proceeds to start asking questions about why im there. My mom spoke up and started telling her my symptoms. The nurse cut her off and said she is speaking to me and needs me to answer. My mom was just nervous but I understand this isn't her visit and I need to answer for myself. Here is where I realized this might not be the best place to be. The nurse didn't leave it at that. She looked at me and very unprofessionaly said "You are 41, right?!". This was nothing but a smart remark as the very 1st thing she did was verify my date of birth. She then continued asking me questions which I answered. She left and sent the girl that brought me back in with 4 prescriptions for upper respiratory infection and sent us on out way. This was on Friday. By Monday I was worse and gasping for air like a fish out of water. I have photos of my oxygen levels between 82 and 91. The paperwork they gave me Friday says "Contact a health care provider if: Your symptoms get worse over time.", and "Get help right away if you: Have trouble breathing.". I called this office and said I'm getting worse and have new symptoms. The girl that answered only asked 1 question which was when did I start taking meds. I said 4 days ago. She said "Well, you should give the meds time to work." She didn't ask what symptoms or anything. I told her that her advice goes against the paperwork they gave me. She started studdering and said I can come in if I want. The next day I came back. This time after a long wait I get brought back with same process. But this time a lady doctor comes in. She pretty much tells me that my lungs are clear and since I don't have insurance she doesn't want to do more. I went to show her the photos of my oxygen levels and she almost broke her neck to avoid looking at it. She asked if i was given anything like an inhaler for my breathing. I said no. She told me to let her do some digging. She sent the same girl that brought me back with a 5th prescription (not an inhaler) and sent me on my way. That's 5 prescriptions and not 1 time did they even take my weight. I will probably have an attorney look into this for neglect and malpractice. If you care about your loved ones, avoid this place at ALL cost. They do not care about their patients.

Diana P.

5/5

This place was absolutely awesome. I walked in no appointment and waited less than five minutes. The doctor was just as nice as he could be. They did all the tests that I needed to have done in a quick and timely manner. I was in and out in no time. The people in this office were very nice and kind and went out of their way to help me. I highly recommend this place for any medical needs and Dr.Sanchez is just as nice as he can be. He is the type of doctor that you want to take care of you for all your medical needs.

Edward H.

5/5

Amanda as 1st contact person is personable, professional and just an overall great fit at her position. Medical staff was timely and informative and did not rush through the appointment. I am down from Boston and very happy to have found this locale for service. 5+ stars from me.

Italia V.

5/5

This place was a Godsend for me. I was having a very difficult time with my doctors office. I didn't get a call back and couldn't get an appointment. I was told I had to wait a day for the last 2 visits. The staff ignores you and the doctor was harried. I think they were understaffed for some time. I decided to go to a walk in clinic. I came here and it was like a completely different world. The lady at the desk looked at me and received me. She told me my insurance was good and told me to sign in. I didn't wait long and was treated by a vibrant sweet doctor who was wonderful and understanding. I wish they were my regular doctors.

Denise F.

3/5

Made an appointment online for my husband. Stated clearly that he will likely need an X-ray due to a knee injury. No call to let us know they don’t have a tech in the office today, but they offered to refer us elsewhere once we arrived. That, of course, means two co-pays and the referral is only good if the second office is still open by the time he’s seen. Front office staff were super friendly and we’re certainly not mad. But - We gave very specific info on the check in. Easy enough to call and tell us they couldn’t provide the service we need today.

Linda L.

5/5

I went in because I thought I had a sinus infection & stuffy head. They tested me for the flu and COVID. It was negative. They gave me a spray for my stuffy noise & something for my cough. They are always very kind and patient. I had to wait a hour. Every one in the office is real nice. Linda

Regina B.

5/5

I was experiencing pain and found this facility open after 7pm. The staff was wonderful in helping register electronically and accepted my insurance. The medial staff was very understanding and took care to explain my issue. I sure will recommend this facility!!!!!!