Matthew H.
1/5
The point of a casino is to gamble and redeem your winnings. Well you can do all The gambling you want on here don't look to receive your money. At least in any type of time frame that would be normal To any other casino. At this point i've got over a week waiting and they still haven't even approved it In their zero issues with my account Other than the fact that I was dumb to have one with them. The thing about online casinos is you're not only putting your money with them.We're putting our trust With Zuma's will.If you do that here it will be violated. This is my third regiption.Like I said the first time I was told there was a software issue.Initially, which turned out to be 2 weeks.It was like sixteen or seventeen days just to receive my money. What's the second redemption?I was assured that the problems With redemption were fixed I put in my request on the fourteenth it was The 30.
First before it was even approved then I still Had to wait for it to be sent. So this one once again.I'm sure that it's not go to be long everything's been fixed And this is only after one of their games rip me off This is the third time the same game, but this time they told me to eat it. They were a bit of refund my money even though they have the game play and they can watch and see that there's something wrong with the game. To this day, the game still won't even load. It, it's broken, but they don't care. If they're not gonna pay for that, I have to and on top of that. My cash out hasn't even been looked at. It's still in the queue. They say World War 2 week. So I'm set up right now.To be the longest cash out i've ever had with them. I would probably rather play dice on the side of the road in the hood then gamble up with these people ever again. After I receive my funds i'm going to be closing my account. It would be different if they were, you know, apologetic about it or Even cheered at all, but you can tell by the tone.They don't.They don't care they got my money.That's all they needed and they act like I should be lucky to get mine. Nobody makes them waits for weeks to get their money when I gamble there. The thing is I'm disabled but I'm in the middle of determination. can't work Due to my disability and this money is The same money I won from them.The very first time I cashed out I've been Lucky enough With other casinos to make it last as long Of course Part of it is the 5 weeks.I've got waiting for the first two cash outs I was very lucky.The first time it was From the free coins they give you. I would rather lose a $100 than to win a $100 with these people.Cause it's the same thing.I miss opportunities as I sit here completely broke because I have zero income. So thank you Ding ding ding For doing what many others have done before you Which is export your players in any way you can To make an extra buck. I definitely urge anyone who's disabled to stay away from these people or really anybody else Because they're going to find some way to screw you over.They're going to try to take something good and make it bad. I mean really?Who knowingly refuses to pay someone money for a game that they know is broken and it's having problems.They've already had to refund me twice before because of it.I'm thinking it's fixed.So I'll try to again, it's not even deposited.Just for this game it was a solitaire game to not even be able to play it. So this time around, I deposited to play a certain game. I didn't get to play It. It ripped me off the last time. It did they told me so much that was gonna have to deal with losing the money and I ended app winning on a scratch off and well apparently for the next week or so I could argue with them every day about trying to get my money but I know it's gonna be a moot point. Well thank you for the horrible Casino experience I'll be sure not to repeat it.And I hope that everyone else's readiness does the same Avoid at all cost. Oh.
And don't think for 1 second that those positive reviews that they have are not..... You fill in The blanks.
