RetroGamer Haven

GAME-ER - Chino, California

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 5460 Philadelphia St #C, Chino, CA 91710, United States.
Phone: 9096277090.

Specialties: Video game store, Electronics store, Game store, Repair service, Used game store, Video equipment repair service.
Other points of interest: Small Business, Kerbside pickup, In-store pick-up, In-store shopping, Delivery, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, LGBTQ+ friendly, Transgender safe space, Quick visit, Electronics, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free parking lot.
Opinions: This company has 176 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of GAME-ER

GAME-ER 5460 Philadelphia St #C, Chino, CA 91710, United States

☎️9096277090

⏰ Open Hours of GAME-ER

  • Monday: 12–6:30 PM
  • Tuesday: 12–6:30 PM
  • Wednesday: 3–6:30 PM
  • Thursday: 12–6:30 PM
  • Friday: 12–6:30 PM
  • Saturday: 12–6:30 PM
  • Sunday: Closed

Introduction to GAME-ER

Located at 5460 Philadelphia St #C, Chino, CA 91710, United States, GAME-ER stands out as a premier destination for gaming enthusiasts and electronics lovers alike. With a phone number readily available at 909-627-7090, customers can easily reach out for assistance or inquiries.

Business Overview

GAME-ER is not just a video game store; it's a full-service electronics store with a unique twist. Offering services such as game store, electronics store, and used game store, GAME-ER caters to a wide range of consumer needs. For those who own or love gaming consoles, they provide a repair service for consoles and electronics. Additionally, as a used game store, they offer an affordable way to snag classic titles or high-demand games without the hefty price tag. Beyond gaming, GAME-ER prides itself on its video equipment repair service, ensuring that your cherished gaming peripherals are in top shape.

Facilities and Services

Customers can appreciate the convenience offered by GAME-ER's small business model, which includes kerbside pickup, in-store pick-up, and in-store shopping options. For those who prefer the comfort of their own home, DELIVERY services are available, complemented by a same-day delivery option. GAME-ER is committed to inclusivity and accessibility, boasting a wheelchair-accessible car park, entrance, and seating. This welcoming environment extends to being LGBTQ+ friendly and a transgender safe space.

Their electronics selection is impressive, accepted payment methods include credit cards, debit cards, and NFC mobile payments, ensuring a smooth transaction for all customers. Those looking for a hassle-free shopping experience will be pleased to know that GAME-ER offers a free parking lot.

Customer Service and Reviews

The reviews on Google My Business paint a glowing picture of GAME-ER's customer service, with a average opinion of 4.4 out of 5 stars based on 176 reviews. Patrons frequently commend the great customer service, highlighting the speed of repairs, such as getting a PS4 fixed in less than a week. The owner's friendliness and expertise in providing quick estimates are often cited as standout features. Many customers, like the one who had their PS5 repaired within a 1-2 week process, express their intention to return, showing the strong loyalty GAME-ER has cultivated.

👍 Reviews of GAME-ER

GAME-ER - Chino, California
Just A.
5/5

great customer service, got my ps4 fixed less than a week and very helpful

GAME-ER - Chino, California
Trash D.
5/5

Owner was very friendly right off the bat, made quick estimates and was a pleasure to talk to. Had my ps5 repaired within a 1-2 week process. Store itself makes gamestop look very weak 😂. Will be coming again

GAME-ER - Chino, California
Artbitrary
1/5

Just walked out of the store and the owner was just so rude. I just asked for a quote and he was just so condescending and never gave a straight answer. His service might be good, I don’t know, I decided to walk out because In our 10 min conversation he told me he needed to get back to work like 3 times.

GAME-ER - Chino, California
Brittney I.
5/5

Great customer service. The owner is always friendly and the store always has a great selection. Would definitely recommend!

GAME-ER - Chino, California
Alex C.
1/5

I specifically called this place one day before and asked them how much would it be to shell swap my Nintendo switch they said $30 nothing else about a deposit nothing about the starting fee nothing about a complete fee. I drove all the way over here from el monte which is at least $20 in gas round-trip, and not close to my house at all. Soon as I get here he tells me it’s $89 completely and that $30 is just the starting fee nowhere in the conversation on the phone Did you say anything about a starting fee nothing about $80 $90 nothing his direct answer when I asked him the question was $30, they offered no type of compensation or no type of discount for this huge inconvenience. Dont Even bother coming here or even believing anything they say on the phone now I’m down $20 in gas and wasted my Saturday morning and even worse my switch is still not swapped. Stop trying to bait people into your store. Maybe if you were honest seller people would come here as repeat customers instead of walking in on a lie, and never coming in again.

GAME-ER - Chino, California
Karley S.
5/5

I went in to see if they could check out an N64 I had found in my garage. From the start I had excellent help, very friendly and thorough. Ended up showing me how to clean the games properly, and was super friendly to my kids. Also had a great selection of games. Overall great experience!

GAME-ER - Chino, California
Slinky N. 2. C.
5/5

Last week I bought a Wii from this place. It works great! The console itself is clean, it reads games pretty well, and the disc drive is pretty healthy! I would love to come here again!

GAME-ER - Chino, California
th3_short_ B.
5/5

This place is small but packed wall to wall with great games and little collectibles. Jimmy the owner and I talked for quite some time about gaming, small shops in the area, as well as the PSP console which is what brought me to the shop to begin with. Jimmy is as wonderful as his shop which I hope to visit again soon especially to learn about the repair side of the shop since I have a console that needs some looking into

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