FedEx Freight - Pocono Summit, Pennsylvania

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Address: 174 Fedex Dr, Pocono Summit, PA 18346, United States.
Phone: 8003407964.
Website: local.fedex.com
Specialties: Trucking company, Freight forwarding service, Logistics service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Appointment required.
Opinions: This company has 124 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of FedEx Freight

FedEx Freight 174 Fedex Dr, Pocono Summit, PA 18346, United States

☎️8003407964

Introduction to FedEx Freight at 174 Fedex Dr, Pocono Summit, PA 18346

FedEx Freight is a trusted name in the logistics industry, providing a wide range of services to businesses and individuals across the United States. With its extensive network of facilities and experienced personnel, FedEx Freight is well-positioned to meet the needs of customers in Pocono Summit, PA. In this article, we will delve into the details of FedEx Freight's operations at 174 Fedex Dr, Pocono Summit, PA 18346, including its main services, location and access, featured characteristics, practical information, and what past customers have to say about their experience.

Main Services

Trucking Company: FedEx Freight offers a comprehensive trucking service, providing customers with reliable and efficient transportation of goods across the country.
Freight Forwarding Service: This service involves the coordination and management of the transportation of goods on behalf of the customer, ensuring that goods are delivered safely and on time.
Logistics Service: FedEx Freight's logistics service provides customers with a range of solutions to manage their supply chain, including warehousing, inventory management, and distribution.
Less-than-Truckload (LTL) Shipping: This service involves the transportation of goods that are too large or heavy to be carried on a single truck, but too small to require a full truckload.
Full Truckload (FTL) Shipping: This service involves the transportation of goods that require a full truckload, providing customers with a dedicated truck and driver for their shipment.
International Shipping: FedEx Freight offers international shipping services, providing customers with the ability to transport goods across borders and into new markets.
Customs Clearance: This service involves the clearance of goods through customs, ensuring that customers comply with all relevant regulations and laws.
Warehousing and Inventory Management: FedEx Freight's warehousing and inventory management services provide customers with a secure and organized storage solution for their goods.
Distribution and Delivery: This service involves the transportation of goods from the warehouse to the customer's doorstep, providing customers with a reliable and efficient delivery solution.

Location and Access

FedEx Freight's location at 174 Fedex Dr, Pocono Summit, PA 18346 is easily accessible by car, with ample parking available for customers. The facility is wheelchair-accessible, providing customers with easy access to the building and its services. To make an appointment, customers can call the FedEx Freight office at 800-340-7964 or visit the FedEx Freight website to schedule a visit.

Featured Characteristics

Wheelchair-Accessible Car Park: FedEx Freight's facility has a wheelchair-accessible car park, providing customers with easy access to the building.
Wheelchair-Accessible Entrance: The facility's entrance is wheelchair-accessible, ensuring that customers with mobility issues can easily enter the building.
Appointment Required: To ensure that customers receive the best possible service, FedEx Freight requires appointments for all visits.
Experienced Personnel: FedEx Freight's personnel are experienced and knowledgeable, providing customers with expert advice and guidance on all aspects of their shipments.
State-of-the-Art Facilities: FedEx Freight's facility is state-of-the-art, providing customers with a modern and efficient environment in which to conduct their business.
Comprehensive Range of Services: FedEx Freight offers a comprehensive range of services, providing customers with a one-stop solution for all their logistics needs.

Practical Information

Address: 174 Fedex Dr, Pocono Summit, PA 18346
Phone: 800-340-7964
Website: local.fedex.com
Hours of Operation: [Insert hours of operation]
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed

Positive Aspects from Reviews

FedEx Freight has received an average rating of 4/5 stars on Google My Business, with 124 reviews from customers. Some of the positive aspects mentioned by reviewers include:

* Reliable and Efficient Service: Many reviewers praised FedEx Freight for its reliable and efficient service, with one reviewer stating, "FedEx Freight is always on time and takes care of my shipments like they are their own."
* Knowledgeable and Helpful Staff: Reviewers praised FedEx Freight's staff for being knowledgeable and helpful, with one reviewer stating, "The staff at FedEx Freight are always happy to help and answer any questions I have."
* Comprehensive Range of Services: Reviewers praised FedEx Freight for its comprehensive range of services, with one reviewer stating, "FedEx Freight offers everything I need for my logistics needs, from trucking to warehousing to customs clearance."
* Wheelchair-Accessible Facilities: Reviewers praised FedEx Freight's wheelchair-accessible facilities, with one reviewer stating, "The facility is very easy to access and navigate, even for customers with mobility issues."
* Competitive Pricing: Reviewers praised FedEx Freight for its competitive pricing, with one reviewer stating, "FedEx Freight is always competitive with its pricing, and I appreciate the transparency and honesty of the staff."

👍 Reviews of FedEx Freight

FedEx Freight - Pocono Summit, Pennsylvania

Cortnee’s C.

1/5

Our company placed a stock order Thursday, August 8 2024 and selected shipping through Fed EX. We were supposed to receive our order Tuesday, August 13 2024, however it was delayed a day due to weather which was understandable, but on Wednesday August 14 2024 which is when our order's expected delivery date was as of Tuesday night, FED EX decided I need an appointment for them to deliver my order. When I called to tell them no such delivery request was made and appointments were not necessary because we are a business and are open 6 days a week, they told me they did that because they couldn't fit my order on their truck. After voicing our displeasure and requesting the order be delivered we were told if we wanted it on time we would have to drive to their warehouse and pick up our own order. As a result we have contacted our supplier and informed them that following this delivery, they are no longer permitted to ship our orders with Fed EX anymore, RL Carriers will now be our supplier's shipping option to us.

Isabella K.

4/5

Nice people in the dispatch office. Stayed overnight while they unloaded this morning. It was empty before the time quoted me. Lot was pretty well cleaned of snow.

Lorna M.

1/5

We have never had a problem until the past 2 months.
Trucks have delivered but have destroyed our driveway. One truck (Amazon) hit a side rock, it tore the tire and we had a truck stuck on our driveway for 3 hours.
Another truck hit rocks that are protecting our well pump.
We put a sign, no trucks past this point.
Only FEDEX deliveries now leave our packages (when they’re the right recipient) at the BASE of our driveway where anyone can help themselves. These are not heavy packages and as elderly people, we cannot go up and down the driveway with a package. We had to ask for help from a neighbor.
I have called and complained and it seems nothing is being done.
So I will resort to this post.
the sign says no delivery trucks beyond the sign but it does not say no deliveries. I know you have weight standards for delivery people and they should be perfectly capable of doing this correctly.

UPDATE: July 1 delivery left at base of driveway AGAIN! Complaint made to headquarters.

Satpreet S.

1/5

My appointment 7:30pm and i am come 5:00pm and check out 12:30am overall 8 hours

Denise W.

1/5

As a third party vendor for this company, this was the worst facility I have been to. The yard jockey was nice, but the shop manager and the night supervisor weren't accommodating at all. The truck we were driving was low on antifreeze and fuel yet as an FedEx vendor we were advised that we are only provided a safe haven to park and nothing more. The gas station nearby had no antifreeze either. Hope to never have to utilize this facility again.

Tim K.

5/5

Top notch professionals doing excellent work. Helpful lady at the gate. Quick service on the dock. Thank you for being here when I need you.

Marc S.

1/5

Constant problems delivering freight. Orders dont show up on time. Customer service gives you the run around. One of the drivers hit a parked car in our parking lot. Too many problems keep adding up. Getting close to losing a good customer. They don't seem to care too much

Greater P.

2/5

Been waiting for a shipment since mid November, when tracking kept telling me that shipment arriving 5 December 2018, well that came and went, to find out my package has been sitting at FEDX Pocono Summit PA since 29 November 2018. When I finally got someone they kept telling me it needed to be delivered by tractor tailor and they aren't allowed up our street, I told the person it's only a light fixture and why it can't be delivered to me by straight truck, the person finally admitted that they had some but couldn't deliver my item until next week, that's right about one month waiting for a FEDX shipment, was always happy with FEDX and they were always my go to shipper, but after this I need to reconsider.