E-Spot Gaming Lab (Lan Center) - El Monte, California

Alex

there is no sign on the facade, it is very difficult to find the entrance. The premises smell unpleasant, quite dirty. But the price is pleasant

violintides

First time going here. First off, their tournament had no good organization to it. No brackets based on player account skill or prelims or anything.  It was all single elimination with most players being Platinum or Diamond when we were Silver and Bronze, so we were the punching bags who had zero fun. Had they said in advertisements that Diamond was the skill cap, we would've never bothered.

Then, there was the noisy people screaming (not just talking loudly, but SCREAMING) in your face (because the computers are in rows, monitor up against monitor, and not all computers there are reserved for tournament play) while you're trying to participate in a tournament.

On top of that, someone on the enemy team had a game crash and the organizers were telling us to pause-- even though we literally CAN'T, THEY should be pausing-- and we wouldn't have even KNOWN to " UNpause " if we didn't have good wards up to see them in our jungle farming!!

Then, today, I get a text message from one of them asking to use pictures they took of us for promotion. I told them no and gave them feedback about all of this-- the guy responded very rudely to me. I am attaching said pictures of the conversation here and will share it with the world. Treating a customer well should always a top priority in a business, but apparently not for this business.

I STRONGLY recommend avoiding this place for tournaments and gaming in general. Very unorganized and not worth the time. Play in an online tournament instead for RP or skins or whatever.

Deresh S.

Loved this place. It’s nice to game for sure.

Pema A. I.

Very friendly staff and great ambience! Helpful staff and great low prices! First time customers get a great deal when writing a google review!!! 2 hours free!!

NessS

The place requires a lot of cleanliness, it does not have the games updated, just as it is supposed to pay to have a good set up and it was not like that, besides the manager was not friendly

Kirk C.

Big place, many computers. The man is helpful and reliable.

Raymond R.

I’ve never been to a place like this before and visited on a whim. Overall it was a nice Experience. Computers ran great no lag or internet issues. Headset was nice but I couldn’t figure out how to adjust the damn thing, user error. Chairs were nice, comfortable, and adjustable 👌. They have the latest games and most popular ones ready to go.

Only thing that was a bit annoying is the space between the monitor and yourself. You really have to scoot back in the chair and push the monitor away from you so you don’t feel like your inside it.

Overall all, good place, dim lighting, comfortable, not super loud, and good pricing. Would recommend to a friend.

Juan S.

Me and my girlfriend came here because the usual spot we go to was close for Father's day. When I came in, they didn't even teach me how to turn on the computer, let alone properly give me my login info. Took almost 10 minutes to login. Once I logged in, we tried to download the game we wanted to play, and the internet is SOOOOOO SLOOOOOOW! I asked the 2 people in the front desk and they just advised me to try to download on another computer. This place has terrible customer service and the girl and guy behind the front desk are too busy playing games instead of trying to help us change the language on their computers to english!