Desert Diamond Casino

Name: Desert Diamond Casino
Address: Glendale
Telephone: 38777777

Address: 9431 W Northern Ave, Glendale, AZ 85305.
Phone: 38777777.
Website: ddcaz.com.
Specialties: Casino, Tourist attraction.
Other points of interest: Identifies as Indigenous-owned, Onsite services, Active military discounts, Live performances, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Wheelchair rental, Valet parking.
Opinions: This company has 21142 reviews on Google My Business.
Average opinion: 3.9/5.

Location of Desert Diamond Casino - West Valley

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Reviews of Desert Diamond Casino - West Valley

Desert Diamond Casino - West Valley - Glendale, Arizona

Tena Valenti

5/5

This review is based on the Winners Sports Bar and the casino vibe and style. Our first time here. Wanted to watch football and get a bite. Food was surprisingly good! Mimosas good. Service excellent. Lots of TVs. Layout of the casino is great. Decor is pretty. Bathrooms nice. We were very impressed.

Maria Serna

5/5

This is the most beautiful casino ever, I've won plenty of times here. Great date night idea. They have a free drink station that is used and cleaned up regularly. It's impressive how clean this casino is. Feeling lucky...head over there now!

Nairobi Pittman

5/5

My 1ST time coming here today. I enjoyed a nice meal while watching all the NFL Games. The food, Customer Service and Drinks at the bar were all great. I had a nice time and shall return again soon for sure?!!!!

Julie B

5/5

Desert Diamond Casino in Glendale, Arizona, offers a vibrant and engaging experience for visitors. With over 75,000 square feet of gaming space, it features a wide variety of the latest slot machines, table games, a Poker Room, and a Bingo Hall. The casino is known for its clean and well-maintained environment, with a state-of-the-art air filtration system ensuring comfort for all guests. The dining options are diverse, ranging from casual eateries to more upscale dining experiences. The Food Court offers a mix of Mexican, Asian, and American cuisines at reasonable prices. Additionally, there are two bars and a retail store with fashionable items and top-shelf liquor available at retail prices. One of the standout features is the excellent customer service. The staff is attentive and friendly, ensuring a pleasant experience for all visitors. The valet service is particularly praised for its efficiency and friendliness. However, some visitors have noted that the casino can be quite busy, and the non-smoking policy inside means smokers have to use designated outdoor areas. Despite these minor inconveniences, Desert Diamond Casino remains a popular destination for both locals and tourists looking for a fun and entertaining night out.

Donna Email

5/5

Beautiful place, crowded with people, all the employees we dealt with smiled, friendly, and helpful. My family and I had a great time there.

Marilyn Cintron

5/5

I was treated wonderful and so much respect I absolutely love this casino. I've travel from Philadelphia to Arizona just to go there. I didn't win much but I had so much fun. the food was amazing and so was the drinks. I would definitely go again next year.

Shelly Cosner

4/5

I really do enjoy going here. The food is very good. The atmosphere is good, but I love to play video poker and they have those machines shoved off to a corner. And you feel so isolated. It's not like being out on the floor or around the bar. With machines that you can play, you have no other options been Then being stuck in that back corner.

Christian Do

1/5

I recently had a disappointing experience at Desert Diamond Casino that I feel needs to be addressed. While utilizing the complimentary beverage station as a Diamond VIP member, I encountered an employee who acted unprofessionally and made disparaging comments about my choices. Despite the station being open to all guests, this employee took it upon herself to complain to others that I took all the cream even I just arrived like 10 seconds. Such behavior is entirely unacceptable and not reflective of the customer service standards one would expect from a reputable establishment like Desert Diamond Casino. As a VIP guest, I should be able to enjoy amenities without judgment or unsolicited comments. I believe it’s essential for Desert Diamond Casino to ensure that all staff members understand their role in providing a respectful and welcoming environment. I hope management considers additional training to prevent similar incidents in the future, as no guest should be subjected to this type of treatment.

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Contact information

Phone: 38777777
Address: 9431 W Northern Ave, Glendale, AZ 85305

Location

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Category: Arizona

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