Dave & Buster's Arlington - Arlington, Texas

Carmen R.

Loved it, the service was fantastic, the food was also delicious and I loved the games. Took my daughter out for her birthday. Also the waitress and her manager were very kind and very friendly and professional. My sister ordered the funnel cake fries, it was supposed to be two orders of these, but we only got one. The young waitress went to her Manager and the manager gave us another one, doubled in size for free, now that's what I call an fantastic customer service , their names are Chris and Donique.

Sheryl P.

LOVE ❤️ Dave and Busters conference /party room! Easy AV use, flex table set up, double room if needed.
Plenty of room and restrooms, hang out after if you'd like
Servers and management are responsive
Plenty of free parking!
I'll rate the food when I have a chance to eat 😋

Gemini S.

It's a nice get away place they have a dining area if you just want to eat and they have an arcade section. There games are fun as well they just don't have a lot of them. But I loved the $5 appetizers!

Darrel R.

It's unfortunate and still hard to come to terms with seeing customer service or simple friendliness as a thing of the past, especially in the SERVICE industry.

Brought my family here for dinner and games on a weekday evening. Made a reservation for the off chance it was busy (it wasn't) around 6:30 pm. When we walked in, there was a waiter/host and waitress/hostess standing at the entrance to the restaurant area. My wife and kids had walked in before me (cold so I needed a jacket) and my wife had told the host, who turned out to be our waiter, we had a reservation as I was walking in. He tried to get the hostess' attention to let her know since she had the restaurant iPad in her hand but she was a little busy doing something on her phone. Once he had a chance to let her know, another girl came walking up and they didn't care in any way that we've been standing there close to 5 minutes waiting for them to seat us and decided to start whispering back and forth while looking at something on the first girls phone (definitely not work related) while the waiter stood there awkwardly and clueless to whats happening same as we were.

I forgot to mention, the restaurant was completely EMPTY! Not a single person to wait on in there at all! Why they couldn't just seat us instead of pretend the reservation even made a difference makes absolutely zero sense to me. When the girls were done satisfying their itch for gossip, they asked for the name on the reservation and we were finally taken to our table by the waiter.

His service also ended up being sub-par along with the most of the food just being ok at best. The Brekky Burger (pictured) was pretty good, though, and the truffle fries weren't too bad, but some were almost soggy. We had to ask for one of our sodas a couple times before he finally remembered to bring it out..... after the food was delivered 🤦‍♂️
We also had to catch him walking by to another couple that came to dine in order to get our drinks refilled. BTW, that other couple and my family was as busy as it got the entire time we were there.

Finished dinner, paid the bill and went to play some games with the kids (elementary age to high school). Definitely not as many games as there used to be and didn't really stand out like they used to. More of an oversized average arcade for the most part other than a couple games like a large hungry hippos you sit on and an ax throwing game. It was still a good time though at least.

We definitely have no intention of dining there again and will be trying to convince the kids to try somewhere else if they bring it up.

The service wait staff was the biggest reason that turned us off to D&B. With so many other options that are similar in experience, and seemingly much less patrons than you used to have, it may be helpful to reiterate to the staff that friendly = more return customers, more return = more hours for labor = bigger paycheck/more tips. No worries either way, though. Peter Piper Pizza isn't far, is ver friendly, has enough games to be satisfied, and only cost 10-20% of what D&B cost!

Yu-Hsuan L.

Best place to go on Wednesday!
We love coming here to collect cards because they are so hard to get.
The game is fun, but the odds are very low,
And you have to spend a lot of time and money.
The food was ok and so was the service.

findjoselyn

I had the most amazing time at Dave & Buster’s Arlington!!! 10 STARS!!!

The open gaming floor is laid out exquisitely, with games for all ages. I had an incredible time playing my favorite games; which include Spin-n-Win, Deal or no Deal, racing games, and more.

This location even had an oversized, giant Pac-Man, which is my absolute favorite game to play. The gift shop had a great selection of prizes and candy. The bathrooms were extremely clean, and the dining area was also very clean and organized. The staff was very helpful and knowledgeable in the gift shop.

I would definitely recommend that you take care of family here for a great experience! Wednesday’s they have half price games.

Kevin R.

Came in with my family and some friends, 9 total. Everyone ordered their drinks and food. The friends we brought with us got their drinks and their food in a reasonable time. My kids also got their drinks in a reasonable amount of time. My wife ordered a water and I ordered a tea/lemonade. Can someone explain how it took over 45 minutes to get those 2 drinks to the table? There were even 2 polite and subtle reminders. By the time the drinks came, I just decided it wasn't even worth it. I said we aren't even interested in the drinks and to just cut the check and we will pay. The food for my kids hadn't even been delivered in over 45 minutes either (chicken.... Buffalo wings... and fries...) explained the situation, still got charged full price and they charged me for the drinks we no longer even wanted. Yeah I'm not coming back.

Thachosen1111 -.

I’m from Arkansas and though we have a Dave and Busters, the location in Arlington was a great experience. The people were so nice, the food was spectacular, and the games were not overpriced. I will most definitely visit again when I come back to visit.