CPR Cell Phone Repair El Monte - El Monte, California

Address: 11635 Valley Blvd d, El Monte, CA 91732.
Phone: 69269997.
Website: cellphonerepair.com
Specialties: -.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Repair services, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free parking lot.
Opinions: This company has 729 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of CPR Cell Phone Repair El Monte

☎️69269997

⏰ Open Hours of CPR Cell Phone Repair El Monte

Monday: 10 AM–7 PM
Tuesday: 10 AM–7 PM
Wednesday: 10 AM–7 PM
Thursday: 10 AM–7 PM
Friday: 10 AM–7 PM
Saturday: 10 AM–7 PM
Sunday: 11 AM–5 PM

CPR Cell Phone Repair El Monte is a top-tier cellphone repair shop located at 11635 Valley Blvd d, El Monte, CA 91732. The store offers a wide range of services, specializing in repairing various cell phone models and brands. Their dedication to customer satisfaction has earned them a stellar reputation in the community.

Upon entering CPR Cell Phone Repair El Monte, customers will find a clean and well-organized space. The store is wheelchair accessible, ensuring that all customers can comfortably browse their services. Additionally, a convenient parking lot is available for those driving to the location.

The store's team of experienced technicians is well-equipped to handle a variety of repair needs, from cracked screens to battery replacements. CPR Cell Phone Repair El Monte prides itself on its fast and efficient service, often completing repairs within 45 minutes. To ensure customer satisfaction, they offer a 90-day warranty on most repairs.

One of the standout features of CPR Cell Phone Repair El Monte is their competitive pricing. Unlike some other tech companies, they do not charge for diagnostic services, making it a cost-effective choice for cell phone repairs.

Specialties

The store specializes in repairing all major cell phone brands, including Apple, Samsung, and Google. They also offer additional services such as data recovery and water damage repair.

Other Points of Interest

In addition to their excellent services, CPR Cell Phone Repair El Monte is conveniently located near food areas, providing customers with the opportunity to grab a bite while waiting for their repairs. The store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments for added convenience.

Opinions

With an impressive 729 reviews on Google My Business, CPR Cell Phone Repair El Monte has garnered a strong following of satisfied customers. The store consistently receives high ratings, averaging 5 out of 5 stars. Many customers praise the knowledgeable and helpful staff, such as Latul, who goes above and beyond to ensure customer satisfaction.

Average Opinion

"I did an emergency walk-in for a cracked iPhone 15 Pro, and I must say that CPR Cell Phone Repair El Monte did not disappoint The entire process was quick and efficient, with my phone looking like new after the repair. The store offers a 90-day warranty on their repairs, which is a huge plus. The staff, particularly Latul, was very helpful and informative. I highly recommend CPR Cell Phone Repair El Monte to anyone in need of cellphone repair services. The location is also conveniently situated near food areas, just in case you get hungry while waiting for your phone to be fixed."

Final Recommendation

For anyone in need of reliable and affordable cell phone repair services, CPR Cell Phone Repair El Monte is an excellent choice. With their knowledgeable staff, fast service, and competitive pricing, it's no wonder they have earned a 5-star reputation. To learn more about their services or to schedule a repair, visit their website at cellphonerepair.com or call them directly at 69269997. Don't hesitate to contact CPR Cell Phone Repair El Monte for all your cellphone repair needs.

👍 Reviews of CPR Cell Phone Repair El Monte

CPR Cell Phone Repair El Monte - El Monte, California

Jennifer H.

5/5

Did an emergency walk in for cracked 15 pro , saw the great reviews and they did not disappoint! In and out within 45 minutes . Phone looks like new.
Got the after market screen 220 . 90 day warranty. So happy ! They did a great job. Definitely recommend. Not like other tech companies that charge for diagnostic. Latul was very helpful very informative! Thank you so much Latul and Team CPR. Will return. Also next to food areas just in case you get hungry.

Karen L.

2/5

An estimated 45 min wait to replace a back glass turned into 3 hours. Understaffed?

I arrived at 11:45am today to a “closed” sign and a printout posted on the door saying to leave contact information (pictured because I didn’t want to be penalized for missing appointment). I left. I received a call at 12:30pm from a store employee saying I had missed my 12pm appointment, and I explained that I was actually there but the store was closed. The employee was confused and said they had been there since this morning and to please come back, so I drove yet another 30 minutes (after having already driven 30 minutes there and 30 min almost home). They had removed the printout and flipped the sign to open.

I dropped off my phone at 1pm and was told to come back at 1:45pm. I came back at 3pm and waited for 40 minutes to be told that my phone needed another 15 minutes. During the 40 minutes, I was in the store with 3 other parties. One employee was checking in a batch of phones while the other employee was working on repairs in the back. It was frustrating to watch one employee spend 30 minutes with one party checking in phones and explaining repairs and going to the back and applying screen protectors on the walk-ins, while there was another party waiting to check in and two parties (myself included) waiting for a status update on their phone. Once it was my turn close to 3:40pm, the employee didn’t even have to look me up in the system and just said that it would be another 15-20 minutes (turns out they hadn’t started working on it yet). At any point in the 40 minutes I was standing there, the employee could have acknowledged me and told me that my phone wasn’t ready and given me a return time.

At close to 4pm, the other employee said that they were just scraping the last bits of glass off my phone—meaning they hadn’t started on my phone repair until just then.

This was incredibly frustrating because, while I was parked outside the store, I watched a woman drop off her phone around 2pm for a new screen and it was ready for her when she came back around 3:45pm. It’s unclear how they prioritize order of repairs in relation to other appointments, walk-ins, and check-ins.

I left the store close to 4:15pm with a heavier phone.

They do not disclose beforehand that the back glass would be replaced with a different color and a heavier material. There are several points where there is a clear brown-black seam / gap where the back glass and edge of the phone connect (pictured but more noticeable in person). I’ve never had the back glass of my phone repaired before, so I don’t know if the gaps are typical with professional repairs?

I left my house at 11am and got home at 5pm. What should have been a two-hour affair turned into six hours. An incredibly frustrating/upsetting experience.

The only reason this review isn’t 1 star is because the employees were very nice. The employee felt bad and threw in a free screen protector which was very kind of him. I know they are trying their best, but I wish they were set up better for success.

Jennifer M.

5/5

Awesome service! This place was the first to pop up on my repairs choices when putting a claim through Assurant. For my Samsung galaxy22 Aaron was super nice and efficient, very professional and got me in and out the door with no hassle. Would definitely come again if my phone or other device needs any sort of repair.

Deezire O.

5/5

Came here to fix my moms phone & Zo helped me out. She was very nice & helpful. Super quick. Was done in less than 30 minutes. Thank you Zo!

Luie D.

5/5

Great customer services and Zo was very professional and fix my phone really fast will come again. Thanks new screen phone looks good as new.

TailS M.

5/5

Wonderful experience with my phone repair! I couldn’t believe how fast they fixed my iPhone, even after taking it to other shops that couldn’t fix it at all, they were able to fix my restarting problem in 45 min! Would definitely recommend

Alexis V.

5/5

I had a great experience with Latul, who helped replace my phone screen. The service was quick, professional, and the quality of the repair was excellent. Latul was friendly, efficient, and made sure everything was working perfectly before handing the phone back to me. I highly recommend !

Achor H.

5/5

Great service fast and easy ready same day my phone is in good working condition like new do recommend my phone was cracked front and back and got fix same day