Country Club Village

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Jose Montez

I recently had an extremely disappointing experience with the new lady office employee. Her behavior was shockingly rude and unprofessional. Instead of providing assistance, they were dismissive and condescending, making me feel unwelcome and undervalued as a tenant. It's disheartening to encounter such poor customer service, especially when dealing with important matters related to my living situation. I hope the management takes this feedback seriously and addresses the issue to ensure a more respectful and supportive environment for all tenants

LULU LOPEZ

Lillie was very helpful with the move-in process. She responds very quickly and had all the answers to my questions.

Michael Wiggins

Lived here for 14 months and loved my time at CCV. Michele and everyone in the office is great. Updated units, quiet complex. I was lucky to be in the back where it was private and peaceful.

Billy Vang

Lilly in the office is very kind and communicative, I’m not sure who does the maintenance but I requested maintenance today and it got done today, thank you that’s excellent service. The area is pretty quiet, there’s times when it gets loud but that’s when the kids are at the pool but let them have their fun other than that it’s quite peaceful, overall I think I’m going to enjoy being here

pria pria

Update 4/24 I got a letter saying i was sent to collections when i thought this matter was laid to rest. There own employee advised me i was owed money, after months of chasing them down their accounting says they charged me incorrectly in the beginning so i owe them. Mind you, the office manager Michelle said I shouldn’t have been charged for the paint job because my apartment was SHOT UP but that’s the $200 fee they sent me to collections over. DO NOT LIVE HERE. ————- Moved out at the end of September and they first tried to bill me for an amount i did not owe. I called and advised that they miscalculated my deposit, had them check the receipts, but now that they owe me money they will not get back to me. All this after i had to move out because a bullet went through my living room wall (#84) and they offered me no assistance until i let them know i was vacating and they quickly called me to offer a cheaper unit in a different area.

THOMAS GORMAN

Let me start with both of the ladys that handle the office. They are very professional and very very friendly. They where so helpful and patient are the only reason i am currently a resident at country club apts. The process for me was long 4 months because i had a situation with my credit, and they easily could have just not approved and bye, but instead stayed with me while i got it removed and then approved. They changed my move in date several times to best help me and also worked on getting a downstairs unit ready for me when i needed because due to a disability i have. I have not been here long but can say the complex is kept very clean and i can see with notices on vehicles they will not allow the complex turn into a auto junk yard. I am thankful to be here and am very comfortable with the safety and security of not only myself but my children when they come visit.

Curtis Mccullom

The greatest customer service, very professional, pleasant, caring,and understanding, I would recommend Lillie and Michele to all my friends!!!