ClickAway Tech Repair & IT Services in Santa Cruz - Santa Cruz, California

ClickAway Tech Repair & IT Services in Santa Cruz

Location: 303 Potrero St #42-105, Santa Cruz, CA 95060

Phone: 8314201200

Website: clickaway.com

Specialties:

• Computer Repair
• Phone Repair
• Tablet Repair
• WiFi Installation
• Networking
• Virus Removal
• Data Recovery

Other points of interest:

• Online appointments
• Onsite services
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Repair services
• LGBTQ+ friendly
• Transgender safe space
• Electronics
• Debit cards
• NFC mobile payments
• Credit cards

Opinions:

This company has 400 reviews on Google My Business.

Average opinion: 4.6/5

ClickAway Tech Repair & IT Services in Santa Cruz is a highly regarded computer and electronics repair shop located at 303 Potrero St #42-105, Santa Cruz, CA 95060. With a phone number of 8314201200 and a website at clickaway.com, the company offers a wide range of services including computer repair, phone repair, tablet repair, WiFi installation, networking, virus removal, and data recovery.

Customers appreciate the quick, friendly, and efficient service provided by the knowledgeable staff. Angel, in particular, is praised for his excellent customer service and ability to resolve issues promptly. The company is also known for its wheelchair accessibility, inclusive atmosphere for the LGBTQ+ community and transgender individuals, and acceptance of various forms of payment.

With an impressive average rating of 4.6/5 based on 400 reviews on Google My Business, ClickAway Tech Repair & IT Services in Santa Cruz is a reliable and highly recommended option for anyone in need of computer or electronics repair services in the Santa Cruz area.

To learn more or schedule an appointment, visit their website at clickaway.com or contact them directly at 8314201200. Experience the high-quality service and expertise that has earned ClickAway a stellar reputation in the community.

👍 Reviews of ClickAway Tech Repair & IT Services in Santa Cruz

Joseph L.

5/5

Quick, Friendly and Very efficient experience.
Angel had the right replacement for my older smartphone's cracked glass in the shop and fixed it within 2 hours. I can't imagine being anymore pleased !!
I'll give Click Away a 7 !!

kathy P.

5/5

Angel is the best service tech I have ever worked with. He is very knowledgeable and extremely patient with people. As a senior, I am extremely happy with his easygoing manners.
I would recommend Clickaway to anyone who needs computer services.

Jennifer R.

5/5

After my laptop's hard drive spontaneously offed itself, ClickAway was able to replace it on the same day. I also got some good advice, and also some follow-up support to fix the touchpad driver that had been damaged in the process. They're swift and courteous and knowledgeable, and I'd go back again (although I hope I don't need to!).

Vanessa D.

5/5

I am very happy with my laptop repair. They have exceptionally courteous and knowledgeable staff. I go to ClickAway for all my.
computer services. Eric was polite and helpful and answered all my questions patiently.

Gail M.

5/5

Speedy, expert, compassionate service. I walked in with a MacBook Pro I had destroyed by spilling tea all over it. On the spot, they diagnosed it, found that the hard drive was intact, and we ordered a new computer. In just a few days, including a weekend, they had transferred the contents of the hard drive and set up the new computer for me with a new external hard drive, connecting my email, and installing useful apps. The folks at Clickaway were calm, efficient, expert, and compassionate--both in understanding how being without one's laptop can cause panic and being compassionate about the fact that I'm older and not a digital native. So much better than going to the so-called Genius Bar, where the expertise is spotty and attitude abounds. I also felt better about spending my money on a local business.

Nigel E.

5/5

They are fantastic, I dropped my phone into the ocean which, as far as I'm concerned, should have been the end of that (keep in mind this phone had no IPX rating as the screen had been replaced previously so it was not water proof). I brought it in to them to hopefully have the data on it recovered. Not only did they clean out the inside of the phone and get it running again but they replaced the camera module (which I'll remind you was full of SALTWATER) and the phone works like new again! They didn't even charge me for labor when installing the camera module which came a few days later after they had already done the work of opening up the phone and cleaning off the motherboard and then putting the screen back on so I could use it in the meantime. I only got their email about the camera module having arrived an hour before they closed, arrived 45 minutes before they closed and their Android tech was already on his way out of the building. I explained to him that I was leaving on a climbing trip early the next morning and that I was really looking forward to taking my camera with me and he stayed to finish the repair before they closed! Shout-out to Angel, this man deserves a raise!!! All of this for half the price of what it would have cost to buy the same phone refurbished online!

EricaPoseley

5/5

I am extremely happy with the new computer and printer I bought from ClickAway. Lawrence was so helpful and in one day he had my computer ready with all my data transferred over.It is so nice to know I have local help here in Santa Cruz and I recommend this shop highly.

Nick P.

5/5

Eric Dawson with ClickAway Computers in Santa Cruz is more than an IT Technician as his card reads. He is a computer master, guru, and all around a nice guy to deal with. My aged 12 year old desktop computer could no longer handle updated software that was supported. I met with Eric and discussed options. Rather than buy an off the shelf computer, I asked Eric to design one for my rather simple needs, but I wanted one that was quiet, fast, and had memory capacity. Boy did Eric deliver. He sourced the hardware, put the unit together in a day or two and set it up in my home with a fresh monitor to boot. The new computer is great, but mostly I appreciate the skill and energy Eric put into the project. Thank you ClickAway and thank you Eric Dawson.