Boost Mobile Store - El Monte, California

Address: 10930 Main St, El Monte, CA 91731.
Phone: 64438991.
Website: boostmobile.com
Specialties: Cell phone store, Electronics store, Telecommunications service provider.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards.
Opinions: This company has 33 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Boost Mobile Store

☎️64438991

⏰ Open Hours of Boost Mobile Store

Monday: 10 AM–7 PM
Tuesday: 10 AM–7 PM
Wednesday: 10 AM–7 PM
Thursday: 10 AM–7 PM
Friday: 10 AM–7 PM
Saturday: 10 AM–7 PM
Sunday: 10 AM–5:30 PM

About Boost Mobile Store in El Monte, CA

Located at 10930 Main St, El Monte, CA 91731, Boost Mobile Store stands out as a premier destination for all your mobile and electronics needs. This cell phone store and electronics retailer, also serving as a telecommunications service provider, offers a comprehensive range of services and products tailored to meet the diverse demands of its clientele.

Facilities and Accessibility

For those visiting the store, it's reassuring to know that Boost Mobile Store at El Monte is fully wheelchair accessible, ensuring an inclusive shopping experience for everyone. The store also boasts a wheelchair accessible parking lot, making it convenient for customers with mobility issues.

Customer Service Excellence

One of the standout features of Boost Mobile Store is its exceptional customer service. Reviews on Google My Business highlight the staff's friendliness and dedication, with many praising the manager for going above and beyond, even aiding non-customers. Testimonials such as "The manager was extremely helpful and tested out my phone even though I was not a customer" speak volumes about the personalized attention customers receive. Additionally, the store's willingness to offer discounts, as experienced by a customer who purchased batteries, demonstrates their commitment to customer satisfaction.

Payment Options and Special Offers

Boost Mobile Store accepts credit cards, catering to the preferences of all customers. They offer a variety of service plans that cater to different needs, from budget-friendly options to comprehensive packages that could soon become your preferred choice when your current contract expires.

Online Presence

For those interested in exploring what Boost Mobile has to offer before visiting, their website at boostmobile.com provides a wealth of information. Here, you can browse products, compare plans, and even manage your account online. This digital engagement complements the store's commitment to providing a quick and hassle-free shopping experience, whether you're a first-time visitor or a regular customer.

Opinions and Community Rating

With 33 reviews on Google My Business and an average opinion of 4.5/5, Boost Mobile Store has garnered a reputation for excellence. Customers consistently commend the store for its knowledgeable staff, competitive products, and outstanding service plans. This positive feedback underscores the store's dedication to not just meeting but exceeding customer expectations.

👍 Reviews of Boost Mobile Store

Boost Mobile Store - El Monte, California

SCWD

5/5

The manager was extremely helpful and tested out my phone even though I was not a customer! I purchased two batteries for my wife and I and they gave us a discount. The customer service is off the hook and I highly recommend them. They have great service plans and will be looking them up when my contract expires! Thank you guys for being professional and helpful!

David S.

1/5

I went to this store to add time to my dad's phone on two occasions. The first time, the person behind the counter was very helpful and assisted me immediately, requiring only my dad's name and number to proceed.

The second time I went in, however, the person sitting behind the counter didn't even acknowledge I was there until I practically leaned over to make eye contact. It was a different employee this time around -- a middle-aged guy with glasses, a bad mustache, and a ridiculous fisherman's hat. He also wasn't wearing a mask, which is very unsafe considering the pandemic isn't over.

I told him I wanted to add time to my dad's phone, and I asked, "Do you want his name and number?" He said he wouldn't be able to do that because he needs the carrier as well, which I was unsure of at the time. I told him the previous person who assisted me was able to look up my dad's info using his name and number. He said, "I can't do that. We have about 20 carriers so I would have to look him up by carrier first." He didn't even try to give me some of the carriers' names, which is interesting considering there were absolutely no customers at the store besides me, so it's not like this dude was busy.

I told him the last employee I talked to didn't make it this difficult, to which he responded, "He probably knows your dad." I told him, "No, my dad's a newer customer and doesn't know the other employee." He dismissed my comment and said, "No, he probably knows him." Sure, because this fisherman-looking fool has intel on who my dad may or may not know.

In any case, I wasn't assisted and was surprised by how shoddy the customer service was the second time around. Not all employees are created equally, as the first was very helpful, but this particular hobgoblin of a human being was the very definition of useless. Also, in case I haven't stressed it enough, he looked absolutely idiotic with that fisherman's hat.

Val C.

5/5

A very nice store and Set-Up. they have such a variety of phones that i was easily able to find the phone a company that fits me best. Also the very help guys there, they help me pick out the best phone for me. i would definitely recommend this store to anyone and everyone.

Admin A.

5/5

Got my whole family a new phone here. Just switched today. Also got a free accessory with all my new phones I got. The worker there was very helpful and perfessional.

oscar R.

5/5

good warranty process.
that i was screwed on my phone till they
let me no
i was still covered under warranty...
so happy
though i was going to have to buy a new phone

John D.

5/5

Awesome customer service..They helped with defective phone that was sent from insurance company( they are terrible)..Helped me with new phone and set up..

Robrto M.

5/5

This boost mobile store was helpful and nelped fix my phone whwn I did.t understand anythimg. They also gave me a good deal on my galaxy prevail. Thanks BOOST MOBILE

Manuel Q.

5/5

Great deal got a free case with my new phone. Feeling good 😊