Jacob Tosh
1/5
Business isn't as fair as it was made out to be. Customer service lacks professionalism. My experience with the service not so great! I have some concerns about the trade-in value. I sold him 5 popular Nintendo cartridges (Mario Racing, Mario 64, Star Wars, South Park), an N64 console with a red memory chip, and 5 PS4 video games (Rick and Morty, Iron Man, and a couple of others) for only $50, and he threw in an HDMI cord. Initially, he offered me only $20 for the N64 console, citing its lack of cables and the going price of $40 without cables, which seemed fair. But I assumed that would be the base rate for the other games as well. Unfortunately, when I got home, I realized that one of the cartridges alone was worth $40 (Mario 64), and the other games I sold to Big Mike were also worth a significant amount. Good condition and all, but he failed to give me the half cost of those. It's on me for not checking the prices before trading, but I also understand that he's running a business. With him knowing the pricing of each game, and the N64 having a red memory card, I feel I should have received more than what he gave me. If you trade anything with Big Mike, do your research on the game values; don't just take his word for it. That's my biggest advice. It'll be a while before I go back after this experience, which is disappointing since I tried my best to support him.
His response to this review was, 'You failed to mention we threw in two milkshakes,' which was not the case at all. I paid for one, and then he took a Strawberry Shortcake doll i brought in for the other milkshake i received(had no whippcream either). Another fales claim he made in his response stating the games I traded were "sunfaded". Please post the pictures of these sun faded games for everyone to see. His response is a huge example of how he operates his buissness. Mario cart 64 itself will sell for more than what he paid for to me om facebook market. Gave him all the PS4 games for free, and he's stating he shouldn't have taken them? I would recommend going to another game store to trade in any games and doing your own research if you do decide to go here. Will not go here or support this buissness anymore.
