Best Buy Outlet - Margate, Florida

1-2 E.

Just bought an 85 inch tv from B.B. outlet. I was able to get 2 year warranty for an additional $209. Overall good experience with a peace of mind with the warranty.

Marcus W.

Good selection. Service is typical Best Buy service. The employees don't make any decent commission, therefore they have no ambition to help customers promptly. Nor do they have the ambition to even have any real product knowledge. You should know exactly what you want and not expect any technical assistance and you should be happy.

Michael P.

You can find great deals on open box TVs and other large appliances. Staff is friendly and helpful. Some staff is knowledgeable while others could use some training. Cashiers are very pushy while trying to sell you their extended warranty.

Claudia F.

Mr. Jose and Ms. Andrews in the Geek Squad are very knowledgeable about their work. Very customer service friendly. Keep up the good work. Thank you 😊.

vito D.

Found a great price on high end range
From new in box to dented.
Huge inventory.
No warranty in general
But if item had never been registered under warranty.
And the item is open box . You might be able to warranty it . But I would call while you're there .
Example
I bought a BOSCH range.
Open box . Was missing a manual.
It had never been sold ( never registered for warranty ) Bosch did over the warranty .

GE , WHIRLPOOL OR SAMSUNG COVER ? I DON'T KNOW
That's why I suggest calling a manufacturer and see if it can be registered.

Deliverery was quoted as $100. ( I just loaded it into my minivan)
price is higher than a normal store for delivery .

Alvaro H.

Has better customer service, as it pertains to how friendly and willing the associates are compared to the non-outlet stores. Removed a star because the prices aren't much lower than real discounted pricing- outlets should be super bargains. Some things barely have a discount despite dings and whatnot.

Rachela G.

I was trying to contact this locaion regarding a purchase I wanted to make today. I was told my customer service I would get a call back. Never got one. I called again and reached a Daphne in the main customer service line and was told they don't do call backs and that I should just go to the store and look at the item in person. I explained that they close at 6 and just needed to ask 1 question and was told to go there on a weekend day or other time they are open. I asked to speak to a supervisor ans was told they have none in the building but will have her's named Gabrielle call me back. how would this happen if they do'nt call back? The most awful attitude, and worse customer service I have ever experienced. Wish I could give 0 stars. Looks like Brandsmart is getting my business.

Kenneth B.

I would call this a comedy of errors but there's nothing funny about it. I need to replace an air conditioner and this was the only store who had the one I needed so I placed an online order. It was a 40 mi drive and I pulled in and didn't see any curbside loading area, so I parked and walked in. Note, the curbside pickup was the only one recommended by the Best Buy app. It had been raining but it been lessened to just a drizzle, but when I walked in they said I couldn't get curbside pickup because they'd stopped it because of rain. They wanted me to come back sometime when it wasn't raining. I have attached the photos of the amount of rain, which was inconsequential. They said I could load it myself but didn't offer any help (The item was a 70 lb air conditioner.). They showed me where the air conditioner was; it had been set on its side and the box was pretty beat up. Store was nearly empty with lots of young employees just hanging out. I had to find a card and load the air conditioner on the cart, pull my truck up to the door, and attempt to loaded in the back seat of my truck. I was struggling (I'm a senior citizen) and a customer coming out helped me get it in the back of my truck while the employees watched from inside.

When I went to check at the next morning the air conditioner was inoperable and actually blew a circuit when I plugged it in. All the styrofoam was broken up inside and some parts were bent. I took it back to my local Best Buy and returned it.

This store is apparently the bottom of the barrel. I walked through and took some pictures, and there are more empty shelves than there are ones with product.

I have the option of ordering the air conditioner from Best Buy but I'm going to pick up a slightly more expensive one from BrandsMart. Best Buy used to have the upper hand over BrandsMart because of customer service but it appears no longer true.