Apple Manhattan Village - Manhattan Beach, California

Johnny N.

I walked in here to pick up my work laptop for my new job, as the new company sent it here for me to scoop. Woooooooo. New Job. Yayyyyy. Tech Sales, Woooooo!

It took about 5 minutes for me to get it and get out of there, but in that time I seen the new VR headset thingy they have. I tried to put it on and take it for a little test ride, but they ran over and said I had to schedule an appointment.

I was lowkey annoyed but then took self inventory and realized it's probably for the best as they don't want everyone trying that thing on lol. It has to be such a small pool of people that can afford it. $3500 is NASTY work.

I just never see myself wearing a headset like that for any reason. I like the world I live in currently... Well I wish I had a job I actually liked instead of climbing the tech sales ladder, but here we are. You ever feel like you're meant for more than selling software…? Well at least this company uses Macs.

I'm really shy so I always love how Apple stores have people greeting you right when you walk in, and they leave you alone if you just want to browse. Steve Jobs was up to somethin...

Ig @jnov_
Tiktok @jnov_reviews

Dee D.

Came in to purchase a new dsktop computer and opted for a laptop because my computer was too old, and there have not been any updates to the desktops since 2022.
My only concern is I wish staff would let you know the different people that will assist you instead of someone different approaching you to handle your questions,.

Aqeel B.

The Apple Store in Manhattan is an exceptional shopping destination. The staff is incredibly knowledgeable and always ready to assist with any questions or technical issues. The store itself is modern, clean, and well-organized, making it easy to navigate and find what you need. The wide range of products and the opportunity to test them out in person is a fantastic experience. Additionally, the customer service is top-notch, ensuring a pleasant and efficient shopping experience. I highly recommend visiting this store for all your Apple needs.

Jon Y.

My company had been buying various Apple products from this Apple Store for two years now, so I go in there every other month at this point. I’ve never had a bad experience in the store and the staff have always been super friendly, knowledgeable, and helpful. The store is clean and easy to find inside the mall. Parking is easy as well as there is a large, free structure across from the mall entrance. The store always seemed busy, but there is always a staff person able to help.

Cyn G.

I went into the Apple Store for a Genius Bar appointment. The appointment went as expected where since my phone was not actively overheating while I was there I was told there is nothing they could do. But the one star review is for customer service issues. I was there with my husband (who is of darker complexion) and while he was waiting for me in the Apple Store looking at the products, a store security guard came up to him to ask if he needed “help.” Obviously the security guard can’t help him with products, as that is what the Apple employees jobs are, so why was a security approaching him. It has ALWAYS been my experience, that an Apple sales associate approaches to ask if I need help while waking around the store, so why did NOT ONE Apple sales associate even asked my husband if he needed assistance. Clearly this store needs to do better in training their sales associates to treat all people regardless of race and ethnicity the same and not send over security just because a male of color is in the store.

J C.

Went in to purchase a iPad but wasn’t sure which one. Michael Hawkins assisted me and let me tell you he was outstanding. From asking the right questions to find out what my main use would be for so he could recommend the right iPad. To him really answering all my million questions and being so patient and accommodating. I had to switch payments last minute and he was very professional and went above and beyond to make sure I was satisfied. This guy truly deserves a raise and a promotion. I even purchased some accessories and got coverage. Thank you so much Michael for all your help you are a true asset to Apple. If you’re looking for a down to earth, knowledgeable, professional associate, go see Michael H. in Manhattan Beach.

Jackie R.

Came today 11/26/2024 to get my sister’s screen fixed. Mako and Peter were so amazing so very kind and easy to talk to.they took the time on helping us fix the device and giving us options of what we can do .They tried many different ways of fixing the problem and took the time to help me without just being oh it $379 like another staff did. Definitely will be coming back here with them. They definitely deserve recognition for an amazing customer care service they provided

Mohammed A. D.

The location of this Apple Store in an amazing nice mall, the store was busy, as always expected; however, I dropped their to get the new Apple Vision Pro, and thankfully, the staff were so much cooperative, helped me a lot and I got it at no delay, the security employees helped me as well to get outside to the Uber car, since it was raining.