Apple Del Monte - Monterey, California

Apple Del Monte is a highly-regarded electronics store located at Address: 240 Del Monte Center, Monterey, CA 93940. The store can be contacted at Phone: 8316474480 and has a website at Website: apple.com.

Specialties

Apple Del Monte specializes in electronics sales, computer repair services, and mobile phone repair. The store offers delivery, in-store pickup, and onsite services, making it a convenient option for customers seeking tech support. Additionally, the store is wheelchair accessible and offers free Wi-Fi, making it an ideal location for a quick visit or extended stay.

Other Points of Interest

The store accepts debit cards, credit cards, and NFC mobile payments. Repair services are available, and customers can browse the latest electronics or test out the latest gadgets. The store has received 480 reviews on Google My Business, with an average rating of 3.8/5.

Customer Reviews

Customers have praised Apple Del Monte for its knowledgeable and attentive staff, clean and modern layout, and prompt and effective tech support. One customer noted that the Genius Bar team quickly diagnosed and resolved a minor issue with their iPhone, explaining everything clearly along the way. Another customer appreciated the opportunity to test out the latest gadgets and explore Apple's innovative products.

Recommendation

If you're looking for an electronics store that offers top-notch customer service, expert tech support, and a wide selection of the latest gadgets, Apple Del Monte is an excellent choice. With its convenient location, wheelchair accessibility, and free Wi-Fi, the store is an ideal destination for both shopping and tech support. Contact Apple Del Monte today through their website or by phone to learn more about their products and services.

👍 Reviews of Apple Del Monte

Bhargava Ram Podapati

5/5

During my visit to the Apple Store at Del Monte Shopping Center in Monterey, I found it to be a top-notch experience. The clean and modern layout made browsing seamless, and the staff were incredibly knowledgeable and attentive. I had a minor issue with my iPhone, and the Genius Bar team quickly diagnosed and resolved it, explaining everything clearly along the way. The store also allowed me to test the latest gadgets, which was a hands-on way to explore Apple’s innovative products. Whether shopping or seeking tech support, this store exceeded my expectations and made the visit worthwhile.

Mario Pacio

5/5

I went to trade in my iPhone 10 for a brand new iPhone 16. The employees made the experience seamless. Everyone, especially Joel was very informative and helpful and answered every question I had. They helped me look at the pricing for the phones and how much it would cost after trading in my old phone. Also, they walked me through the process of transferring my data to the new phone, setting up the phone, and erasing my old phone’s data. Overall, the service and staff were great and very insightful. I thank them for their service and recommend this Apple Store.

Alyssa Ramp

5/5

I recently asked a customer service rep quite a few questions about Apple watches. (Tall) Liz was very knowledgeable, a good listener, and demonstrated all of the features. One of the best experiences I’ve had at the store. Thank you.

Micah Stevens Fox

5/5

The original tech at the genius bar couldn't fix my problem. They kept my macbook and still couldn't fix it. When I returned to pick it up, a different tech helped me and was able to resolve the issue in 40 minutes. It had nothing to do with the macbook other than how my husband had set up the VPN. Great service and willingness to help me problem solve.

betsy calderon

1/5

I am deeply dissatisfied with my experience at the Apple Store. Despite calling the store multiple times throughout the week to collect my repaired device, I was unable to reach anyone on the phone. I subsequently contacted Apple support, who attempted to connect me to the store, but my call was repeatedly dropped. Therefore, I’m rating the store with one star due to the Lack customer service.

Jared M.

2/5

Wasted an hour of my time diagnosing my battery issue. Finally said they would order a new battery and contact me when I could come back for the replacement. Then they never contacted me. A month passed, my Apple care expired, I suspect that’s what they were waiting for anyway. Why replace my battery for free when they can just wait out the warranty and charge me for it?

Harry Bubanas

5/5

Had a problem being locked out of phone. Password was 4 digits but phone kept asking for six digits. Was connected with service rep Kay who was patient, professional, courteous and extremely helpful. Stayed with us working diligently until she solved the problem. Kudos to APPLE and especially to Kay. Keep up the good work and THANK YOU.

Junior Barrios

1/5

If there was an option for less than one star, that still wouldn’t be low enough. I waited over an hour for an appointment I made in advance, only to be forgotten about. After check in, additional customers who had appointments and what appeared to be walks in customers got seen before me.