Capital City Bank - Keystone Heights, Florida

Overview of Capital City Bank

Located at 500 Green Wy, Keystone Heights, FL 32656, Capital City Bank stands out as a reliable financial institution offering a comprehensive range of services. With a phone number of 4734952, customers can easily reach out to the bank for any inquiries or assistance. The bank's website, accessible at locations.ccbg.com, provides an in-depth look into its services and operational hours, making it a valuable resource for potential and existing customers alike.

Key Features and Services

• Banking Services: Capital City Bank offers the quintessential bank services including checking and savings accounts. For business customers, they provide tailored Business Banking Services.
• ATM Availability: With an ATM conveniently located within the bank, customers can easily manage their finances on the go.
• Drive-through: For those who prefer a touchless transaction, the drive-through service is a convenient addition.
• Accessibility: The bank prides itself on being wheelchair accessible, ensuring all customers, regardless of mobility, can access their banking needs comfortably.
• Additional Services: Besides standard banking, customers can also benefit from a cash advance service, and the drive-through allows for quick cash withdrawals without leaving the vehicle.

Customer Experience and Accessibility

The warmth and friendliness of Capital City Bank create a welcoming atmosphere for all visitors. The information accessibility is commendable, with comprehensive resources available online and through their app, which many users find indispensable. Staff members, from Tellers to management, are noted for their friendliness and willingness to assist customers, as evidenced by numerous positive reviews on platforms like Google My Business.

Important Reviews and Ratings

Capital City Bank boasts an impressive average opinion of 4.3/5 based on 35 reviews. Customers frequently commend the bank for its friendly environment, easy access to information, and the utility of their mobile banking app. The staff's exceptional customer service is highlighted as a standout feature, with many customers expressing their high recommendation of the bank to others.

Recommendation

For anyone seeking a bank that combines traditional services with modern conveniences and exceptional customer care, Capital City Bank is highly recommended. To explore their services further or to open an account, customers are encouraged to visit their website at locations.ccbg.com. Here, you can learn more about their offerings, hours of operation, and even schedule a visit to their Keystone Heights location. Don’t miss the opportunity to experience the warm and friendly environment that Capital City Bank prides itself on. Contact them today to take advantage of their comprehensive financial services tailored to meet your needs.

👍 Reviews of Capital City Bank

Alla B.

5/5

Capital City Bank is a warm friendly environment. Information is very easy to access and the app is a life saver. All of the Tellers are super friendly and do all they can to help customers out. I highly recommend this bank to other's.

Kim

4/5

Love my hometown Capital City Bank branch. I've been a customer off and on for close to 20 years. Far as I'm concerned, it's the only banking option worth using out of the choices available here. The staff is knowledgeable and friendly. Definitely makes my banking errands less of a chore and more pleasant than they would be otherwise. The best banking option available for your financial needs in Keystone Heights. Come visit the helpful and friendly yet professional staff and open an account today. Bring your money here to help simplify your banking needs and keep it local.

RK S.

5/5

Outstanding service! Everyone that I have met that works for Capital City Bank has been so profession and very fast in fixing any issue that I have had. I highly recommend this bank over the others I have dealt with. I have a business savings and checking, as well as personal accounts too. Service always with a smile and a fast response in all matters.

Kenneth C.

5/5

Excellent customer service from Capital City Bank dealing with fraudulent charges on my debit card

Margie M.

5/5

Love Capital City Bank! The employees are always friendly and extremely helpful!

Dwayne G.

5/5

Greatest Bank I've ever had. Been with them 11 years now and have always gotten my money back the next day when been hit with fraud & only had to pay a monthly service fee 1 time.

Steven M. R. M. A.

5/5

Staff is extremely pleasant and helpful. I've banked there for 8 years without a single issue. Location is always kept neat and orderly and multiple times I've been greeted by the branch manager at the door. I've applied for loans, added my spouse to my account, replaced lost debit cards, all without any hiccups.

Katherine P.

5/5

Sam and Danielle are awesome as long as I deal with either one of them for my important banking needs everything is perfect. The two of them make me happy I chose Capital city . The supervisor on the 1-800 number is just awful !!!! I will not deal with him I will talk to either Sam or Danielle for all my needs.