UFC GYM Oxnard - Oxnard, California

Victor C.

The Best Gym, I've Ever Been To.
They're staff is top notch and their equipment is in great condition.
The workout areas are always clean and the gym members are super friendly and respectful.

If you're looking for a gym, look no further, this is the best there is in Ventura County.

Hernan C.

DENISE CAMARENA NEEDS TO BE FIRED AS A MANAGER IMMEDIATELY!!!! I went in on September to cancel my UFC Gym membership and Gabriel (The front desk) gave me a copy of receipt to send it to Denise through e-mail because apparently no one else has access to cancel or refund me the money but the manager herself. Ive called & I went in twice in person to get this situated(waste of my time & gas) UFC charged me $20 November, December & January. It got to the point where today (Jan 19) I had to call the bank for them to close my account because her act of unprofessionalism. Heres proof that I sent her a copy of receipt straight to her work e-mail. Shame on Denise & shame on her for making UFC Gym look BAD!! If anybody wants to cancel their UFC Gym membership; I recommend that y’all are better off calling your bank instead. @Dana White I hope you see this.

JOSEPH B.

This gym is exceptional! The clean, well-maintained equipment makes every workout enjoyable and motivating. The outdoor space is a standout feature, allowing me to exercise in fresh air, which enhances my overall experience. There’s something refreshing about working out surrounded by nature. The gym's commitment to cleanliness and upkeep truly creates a comfortable atmosphere, making it easy to focus on fitness. I always leave feeling energized and inspired! Highly recommend!

brennan C.

Wonderful Gym and patrons, extremely clean

God awful customer service, especially when it comes to a billing issue. As mentioned in other reviews, you will get the run around and deceptive salesmanship from their staff.

I canceled my membership and found a charge on my credit card 3 months later. When I attempted to contact the manager Denise she failed to respond to my multiple emails and phone calls for 14 calendar days. Not even a simple acknowledgement.

I finally got fed up and went into the gym to deal with the issue in person. I was saddened when I didn't get to meet Denise because she was on "leadership retreat". Thankfully the front desk staff could help me, but not in time to prevent my card from getting charged for the next month of service that I previously canceled.

Denise finally emailed me 14 days after my original email. Saying nothing but generic answers and not reading any of the previous emails explaining my situation, she went ahead and canceled my membership (that her staff helped cancel the other day) making it seem like she actually did something.

Of course after sending her a follow up she called me back right way and wanted to talk.

Dear owner of UFC Oxnard, your gym itself is great, top notch equipment and facilities, front desk staff are helpful and friendly, cleaning crew does the best job of any gym I have ever seen. However, your customer service and management are lack luster and need to be changed.

Hector H.

This gym is ideal in every aspect except that of billing. Ive initiated a refund and promised a few days to see it and its been a long time now and still no refund. Denise Camarena doesnt respond and ive tried every approach with her - call, text, email, in person and no resolution. At this point, my next steps are filing a complaint with the BBB. One final comment is that Denise isnt very competent on her position, when I kept asking her questions, she would reply with "i dont know", simple things a manager should know

Esequiel P. C.

First- I’d like to thank all the maintenance workers at this facility. Don is also a respectful managing agent, and the Lead(s) at recovery Ileana and Gabby are great, welcoming energies. Thank you for the service.**Receptionist are terribly rude & unprofessional. Receptionists keep turning up the volume even when paying customers tell them to lower it. Additionally, I furtively encourage serious customer service training for the Manager Denise. Denise was extremely aggressive with her verbiage when a billing clarification was requested due to double charges. I have skimmed through the reviews and I am not the first to highlight this issue. It's disappointing that there isn't a greater emphasis on professionalism and good, welcoming customer service from the managing positions.

Marc E.

Great customer service will be quite difficult to come by here. Moreover, they play BBL Frizzy all day. Hot garbage 🥲

william R.

Great gym, super clean, employees at the front are always super friendly and Don is great. Can get a bit busy but I guess it’s to be expected with a good gym in Oxnard. Only thing I could complain about would maybe be the music choice is the not best at times but as long as you bring a pair of headphones it’s a non issue. Really appreciate the cleaning crew, always working hard!